Friendly and knowledgeable service is at the center of everything we do, and our highly-trained Concierge is here to assure you have an effortless, enjoyable visit. From dinner reservations and transportation assistance and gift suggestions to itinerary planning—we’ll take care of details. Check with us for the latest information on nearby attractions, events, and activities, and let us help with any personal services you might require while traveling, from coordinating dining reservations and personal shopping assistance to purchasing Westfield Gift Cards.
The Westfield Concierge Team offers a host of additional services for international travelers, including LanguageLine (an on-demand three-way video interpretation service in over 200 languages), and we accept China UnionPay credit cards.
The Concierge Desk is located on the main floor of the Oculus. You may call our Concierge at 212-284-WWTC (9982); or take advantage of our "Answers on the Spot" service, and text any question to 646-480-7003. You may reach us via email at firstname.lastname@example.org.