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CDI - Pop Mart Responsable Adjoint.e de Magasin

  • CDI
  • Temps plein 35h

Profil Vous justifiez d'une formation commerciale et d'une expérience sur une fonction managériale dans le domaine du Retail. Vous êtes reconnu pour vos compétences relationnelles et votre esprit d'équipe. Vous avez le goût du challenge et êtes orienté business. L'anglais courant est essentiel. La pratique de la langue chinoise est un sérieux atout. Responsabilités Dans ce cadre vos missions principales consisteront à : Gestion du magasin - Ouverture et fermeture du magasin, ouverture et clôture des caisses - Vente de produits, proposition de produits supplémentaires / complémentaires - Contrôler la procédure d’encaissement - Gestion de stock et de l’inventaire - Traitement dans la courtoisie des litiges avec les clients - Application des mesures obligatoires concernant la sécurité quotidienne du magasin - Participe aux opérations marketing au sein du magasin Management - Gestion des plannings des équipes - Participe à la formation et au suivi des performances de l’équipe - L’animation et donner des feedbacks sur terrain - L’entretien mensuel et EAE Contact hrfr@popmart.com

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CDI - Sales Associate Victoria's Secret

  • CDI
  • Temps plein 35h

Profil Possesses and demonstrates a genuine desire to provide excellent customer service to both internal and external customers • Demonstrates ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business • Demonstrates ability to follow through on projects in a timely and efficient manner • Demonstrates ability to work as part of a team and take initiative independent of direct supervision • Demonstrates desire to learn about products within all categories • Ability to stand for long periods of time • Flexibility to work varying shifts, including nights and weekends Responsabilités OVERVIEW OF ROLE AND RESPONSIBILITIES Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth : • Supports a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences • Builds customer loyalty by opening Victoria’s Secret Angel cards, converting customer relationship marketing and customer capture • Supports Best at Bras initiatives by modeling and reinforcing brand selling behaviors • Utilizes the bra wardrobing center to introduce customers to merchandise and follows up while they are in the fitting room • Displays general product knowledge of all categories • Displays expert product knowledge in assigned category if specialized • Takes initiative to elevate personal knowledge of product categories • Knows and uses all Victoria’s Secret processes and procedures to enhance selling efficiencies and to complete non-selling responsibilities • Maintains awareness of all sales, promotions and applicable ringing procedures • Processes customer transactions accurately and efficiently • Understands and adheres to brand standards • Recovers merchandise to standard while assisting customers • Replenishes merchandise to standard to create a full and abundant store • Assists in housekeeping of sales floor and communicates maintenance issues • Assists in maintenance of back room and under stock, including both merchandise and non-merchandise, to brand standards to enable efficient replenishment • Reinforces all activities related to providing a safe working environment • Reinforces store strategy to reduce shrink • Maintains an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink Contributes to building a high performance team: • Communicates effectively with direct manager, Sales Leadership Team and associates • Provides feedback on improvement opportunities and any obstacles that hinder execution • Acts as a shadow partner to new team members as requested • Understands and demonstrates Limited Brands’ values Contact Marion Legrand Directrice de magasin vsfastore.forumdeshalles@percassi.com

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