When a customer Amazon chooses to be delivered in AMAZON LOCKER, he receives by E-MAIL or SMS a unique code of retreat. He has then 3 working days to appear in front of his locker at the level 0, Allée de France, to scan the code of retreat on the screen, and to remove his parcel.

After 3 days, the parcel will have returned to Amazon and the customer will entirely be paid off. The customer service is available 24H/7j to help the customers Amazon.