US Polo
Supervisor/key holder
- 001 - Permanent Contract
- Full time
- 37.5
- 001 - Management / Supervisor
- £14.40 to £15
- Westfield London
- 27/09
USPA Advert - KEY HOLDER AND SUPERVISOR U.S. Polo Assn isn't just a brand, it's an experience. Our global flagship store is opening in Westfield White City London, in October 2026, and we are recruiting Key Holders and Supervisors, full and part time. As a brand we are all about the customer, and for all roles in store this is your key priority. We are focused on ensuring we offer the highest customer service standards, through brand mastery, an elevated service and high visual standards, all offering an unforgettable shopping experience for any customer. You are someone who: - Is passionate about selling and customer interaction, through positive and friendly conversation and service, sharing brand and product knowledge - Supports the management team in visual merchandising, team management and compliance of our processes - Will drive store focus to our KPIs and sales In return, we will offer you: - £14.40 to £15.00 per hour, depending on role and experience - Enhanced holiday scheme, which increases tenure and unpaid leave allowance. - Generous employee discount and uniform - Employee assistance program, with Wisdom, to support mental, physical and financial health. - You will be joining an incredible global retail community; that's growing quickly. To apply, email your CV along with the role you are applying for, your availability and notice period, to: jobs@brandmachinegroup.com Interview Process: the role - We will organise a 15-minute telephone call, around your availability, to discuss details of - Follow on from our call, you will be invited to interview for the role A little more about us: U.S Polo Assn. continues to climb the retail ranks as one of the largest global licensed sports brands in the world, ranking in the top five alongside the NFL, MLB, and NBA, according to License Global’s annual ranking. With a multi-billion-dollar global retail footprint and worldwide distribution, U.S Polo Assn. Is growing quickly. Brand Machine Group have been part of the U.S. Polo Assn. community for many years, designing and selling their products across the UK, EU, Africa and Australia. We are now working closing to open some beautiful stores globally.
White Stuff
Customer Host Supervisor (14 HRs)
- 001 - Permanent Contract
- Part time
- 14
- 001 - Management / Supervisor
- Westfield London
- 05/01
Please, note this role is a 14 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to grow and succeed. You will thrive in a team environment, and you will inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB Our Customer Host Supervisors support the team in ensuring we are the best on the high street for delivering an amazing customer experience. In this role you will also be responsible for working alongside the Shop Manager to deliver excellent shop commercial, visual and operational standards and to support the development and training of your team. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Leading by example and coaching the team to ensure that the shop delivers excellent customer service in line with our A.C.E pillars (Be Friendly, Be Inspiring, Be Invaluable) throughout the Customer Journey. Promoting and compiling customer information, in line with data protection regulations, when completing customer purchases and driving our email conversion and sign ups. Introducing customers to, and championing within the team, multichannel shopping through endless aisle orders. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges, promoting these within the team, and explaining these to our customers. Commercial Management Making commercial decisions and being proactive with stock, promotions, and opportunities to drive sales. Supporting the coordination of promotions, incentives and key trading weeks including Customer Event, seasonal set up, sale launch and promotions. Holding a good understanding of and ability to communicate to the team the shop’s Key Performance Indicators (KPI). Being a team player and leading team briefs in management absence to ensure the team are set up with the information and motivate to achieve targets. Holding a good understanding of KPIs and communicating to the team. Striving to continuously improve team performance. Team Management Organising and supporting the running of the shop through staff management processes such as Rotageek. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Assisting management in creating a positive atmosphere in the shop which is focused on delivering the best sales and customer experience results. Supporting with motivating and rewarding the team through praise and recognition. Living our Brand Values and championing these within the team. Delegating tasks to the team appropriately to ensure the day to day running of the shop. Identifying priorities and planning accordingly to ensure time is productively spent and the balance of tasking versus customer service is met. Seeking out opportunities to train and develop the team. Assisting management with the communication and completion of wellbeing initiatives and escalating people queries to relevant management and People teams. Cascading People Team communications such as Retail Family Gathering to the team. Operational Support Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers. Assisting in supervision of stock takes and audits to ensure accurate reconciliation. Supporting with compliance and day to day transactional running of the shop, including necessary paperwork, cashing up and having good operational knowledge of in store systems and processes. Show good understanding of policies and procedures. Escalating operational issues and risks to relevant function. Understanding the Health & Safety and emergency procedures in store and leading and holding responsibility for these during management absence. Supporting visits from internal stakeholders with a professional approach. Holding responsibility for efficient and accurate ship from store and Click + Collect processes. Assisting with stocktake and audits to ensure accurate reconciliation. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host Supervisor at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution
US Polo
Sales Assistant
- 001 - Permanent Contract
- Part time
- 8-25 hours per week
- 004 - Sales Assistant
- £12.50-13.50 per hour
- Westfield London
- 27/09
USPA Advert - SALES ASSOCIATES U.S. Polo Assn isn't just a brand, it's an experience. Our global flagship store is opening in Westfield White City London, in October 2026, and we are recruiting Sales Associates, full and part time. As a brand we are all about the customer, and for all roles in store this is your key priority. We are focused on ensuring we offer the highest customer service standards, through brand mastery, an elevated service and high visual standards, all offering an unforgettable shopping experience for any customer. You are someone who: - Is passionate about selling and customer interaction, through positive and friendly conversation and service, sharing brand and product knowledge - Upholds our merchandising and cleaning standards - Is able to process sales transactions accurately, securely and efficiently - Will focus on KPIs and sales, individually as well as store level In return, we will offer you: - £13.50 per hour - Enhanced holiday scheme, which increases tenure and unpaid leave allowance. - Generous employee discount and uniform - Employee assistance program, with Wisdom, to support mental, physical and financial health. - You will be joining an incredible global retail community; that's growing quickly. To apply, email your CV along with the role you are applying for, your availability and notice period, to: jobs@brandmachinegroup.com Interview Process: the role - We will organise a 15-minute telephone call, around your availability, to discuss details of - Follow on from our call, you will be invited to interview for the role A little more about us: U.S Polo Assn. continues to climb the retail ranks as one of the largest global licensed sports brands in the world, ranking in the top five alongside the NFL, MLB, and NBA, according to License Global’s annual ranking. With a multi-billion-dollar global retail footprint and worldwide distribution, U.S Polo Assn. is growing quickly. Brand Machine Group have been part of the U.S. Polo Assn. community for many years, designing and selling their products across the UK, EU, Africa and Australia. We are now working closing together to open some beautiful stores globally, with our next being UK and Poland.
White Stuff
Customer Host (8 HRs)
- 001 - Permanent Contract
- Part time
- 8
- 004 - Sales Assistant
- Westfield London
- 05/01
Please, note this role is a 8 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to go the extra mile and provide the best customer experience. You will thrive in a team environment, and you will inspire others with your passion and support. PRIMARY OBJECTIVE OF THE JOB Ensure we are the best on the high street for delivering an amazing customer experience. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey. Holding an understanding of shop KPIs and working to continuously improve them. Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders. Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations. Using knowledge of promotions or discounts available to inform our customers and increase sales. Assisting in events including Customer Event and preview evenings. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges and explaining these to our customers to support their buying decisions. Shop Operations Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers Supporting in stock management processes such as stocktakes. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Being a team player and playing an active role in team briefs. Understanding and complying with the Health & Safety and emergency procedures in store. Having a professional approach to our internal customers, head office departments, centre management (where applicable) and any other visitors. Efficient and accurately fulfilling ship from store and Click + Collect processes. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution
White Stuff
Customer Host (14 HRs)
- 001 - Permanent Contract
- Part time
- 14
- 004 - Sales Assistant
- Westfield London
- 05/01
Please, note this role is a 14 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to go the extra mile and provide the best customer experience. You will thrive in a team environment, and you will inspire others with your passion and support. PRIMARY OBJECTIVE OF THE JOB Ensure we are the best on the high street for delivering an amazing customer experience. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey. Holding an understanding of shop KPIs and working to continuously improve them. Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders. Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations. Using knowledge of promotions or discounts available to inform our customers and increase sales. Assisting in events including Customer Event and preview evenings. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges and explaining these to our customers to support their buying decisions. Shop Operations Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers Supporting in stock management processes such as stocktakes. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Being a team player and playing an active role in team briefs. Understanding and complying with the Health & Safety and emergency procedures in store. Having a professional approach to our internal customers, head office departments, centre management (where applicable) and any other visitors. Efficient and accurately fulfilling ship from store and Click + Collect processes. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution
White Stuff
Customer Host (4 HRs)
- 001 - Permanent Contract
- Part time
- 4
- 004 - Sales Assistant
- Westfield London
- 05/01
which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution
White Stuff
Customer Host Supervisor (24 HRs)
- 001 - Permanent Contract
- Part time
- 24
- 001 - Management / Supervisor
- Westfield London
- 05/01
Please, note this role is a 24 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to grow and succeed. You will thrive in a team environment, and you will inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB Our Customer Host Supervisors support the team in ensuring we are the best on the high street for delivering an amazing customer experience. In this role you will also be responsible for working alongside the Shop Manager to deliver excellent shop commercial, visual and operational standards and to support the development and training of your team. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Leading by example and coaching the team to ensure that the shop delivers excellent customer service in line with our A.C.E pillars (Be Friendly, Be Inspiring, Be Invaluable) throughout the Customer Journey. Promoting and compiling customer information, in line with data protection regulations, when completing customer purchases and driving our email conversion and sign ups. Introducing customers to, and championing within the team, multichannel shopping through endless aisle orders. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges, promoting these within the team, and explaining these to our customers. Commercial Management Making commercial decisions and being proactive with stock, promotions, and opportunities to drive sales. Supporting the coordination of promotions, incentives and key trading weeks including Customer Event, seasonal set up, sale launch and promotions. Holding a good understanding of and ability to communicate to the team the shop’s Key Performance Indicators (KPI). Being a team player and leading team briefs in management absence to ensure the team are set up with the information and motivate to achieve targets. Holding a good understanding of KPIs and communicating to the team. Striving to continuously improve team performance. Team Management Organising and supporting the running of the shop through staff management processes such as Rotageek. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Assisting management in creating a positive atmosphere in the shop which is focused on delivering the best sales and customer experience results. Supporting with motivating and rewarding the team through praise and recognition. Living our Brand Values and championing these within the team. Delegating tasks to the team appropriately to ensure the day to day running of the shop. Identifying priorities and planning accordingly to ensure time is productively spent and the balance of tasking versus customer service is met. Seeking out opportunities to train and develop the team. Assisting management with the communication and completion of wellbeing initiatives and escalating people queries to relevant management and People teams. Cascading People Team communications such as Retail Family Gathering to the team. Operational Support Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers. Assisting in supervision of stock takes and audits to ensure accurate reconciliation. Supporting with compliance and day to day transactional running of the shop, including necessary paperwork, cashing up and having good operational knowledge of in store systems and processes. Show good understanding of policies and procedures. Escalating operational issues and risks to relevant function. Understanding the Health & Safety and emergency procedures in store and leading and holding responsibility for these during management absence. Supporting visits from internal stakeholders with a professional approach. Holding responsibility for efficient and accurate ship from store and Click + Collect processes. Assisting with stocktake and audits to ensure accurate reconciliation. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host Supervisor at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution
White Stuff
Deputy Manager
- 001 - Permanent Contract
- Full time
- 37.5
- 001 - Management / Supervisor
- Westfield London
- 05/01
Please, note this role is a 37.5 hours contract and weekend availability is required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You’ll have experience driving the commercial success of a shop and influencing a team, and you’ll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Deputy Manager position is responsible for driving trade by leading our Shop teams alongside the Shop Manager. This involves deputising wherever required including using KPI management to drive shop performance, ensuring the shop delivers the best customer experience, developing the team, and ensuring White Stuff has a presence in the local community. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liaising with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set. Leading the coordination of promotions, incentives, and key trading weeks. People Management and Development Using the Learning and Development and operational tools provided to develop the team’s knowledge and skillset and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE’LL OFFER YOU As a Deputy Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution
White Stuff
Store Manager
- 001 - Permanent Contract
- Full time
- 37.5
- 001 - Management / Supervisor
- Westfield London
- 05/01
Please, note this role is a 37.5 hours contract and weekend availability is required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and likeminded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You’ll have experience driving the commercial success of a shop and leading a team, and you’ll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff’s presence in the local community. WHAT YOU’LL BE DOING You’ll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liasing with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weekS People Management and Development Using the Learning and Development and operational tools provided to develop the team’s knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE’LL OFFER YOU As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution
Neom
Store Supervisor
- 001 - Permanent Contract
- Full time
- 35
- 001 - Management / Supervisor
- Westfield London
- 30/09
Are you an experienced supervisor who is not only passionate about delivering an exceptional customer experience, but also an exceptional experience for their team? We are looking for a permanent Supervisor to join our Westfield, White City Wellbeing Hub. You’ll be responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach, all whilst promoting the learning and development of the team. As a key member of the retail team, you will support the Store Manager across all aspects of the store from stock management and operations to local commercial strategy and clever business planning. You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism always is key. This role requires someone available to work weekdays and weekends. Late nights and travel to other stores and events may be required. Why NEOM Wellbeing? At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission: We Supercharge Wellbeing With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further. We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount! We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! What You Will Do Have co-responsibility for the day to day running of a standalone store Drive forward sales and company objectives Assist the Store Manager with payroll, rotas, stocktakes, and reports Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc. Take full ownership of store and team in Store Managers absence Lead by example and support your team with daily tasks Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses Training of current and new team members Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers What You Will Do Have co-responsibility for the day to day running of a standalone store Drive forward sales and company objectives Assist the Store Manager with payroll, rotas, stocktakes, and reports Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc. Take full ownership of store and team in Store Managers absence Lead by example and support your team with daily tasks Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses Training of current and new team members Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers Requirements At least 1 year minimum experience in a Retail Supervisor role Experience in the Health & Beauty Industry A passion for wellbeing A love of customer service and to be able to translate this to inspire your colleagues Meticulous attention to detail Someone who thrives in a collaborative and supportive team Alignment with NEOM values with a keen interest in wellbeing Have the desire and capability to coach and develop your team to reach their full potential Be commercially driven, seeking constant brand opportunities to increase store footfall Meticulous attention to detail, able to maintain impeccable standards in store Positive energy that will inspire others Benefits TIME TO CHILL - 25 days holiday plus bank holidays BIRTHDAY TREAT - Time off on your birthday WELLBEING TIME - take some time to recharge and reset NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts
Urban Outfitters
Assistant store manager
- 001 - Permanent Contract
- Full time
- 40
- 001 - Management / Supervisor
- 34000
- Westfield London
- 12/09
Store deputy manager for more information please visit urban outfitters website.
Skechers
Assistant Store Manager
- 001 - Permanent Contract
- Full time
- 40
- 001 - Management / Supervisor
- Negotiable
- Westfield London
- 30/09
As one of our leaders of the store, you'll be responsible for keeping our customers happy, our sales booming, and our team motivated to crush their goals. You’ll get to work with a team of fun and passionate individuals who share your love of shoes and fashion. You will support the store manager with daily operations as well as motivate the team to achieve their goals. With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we’re looking for: Previous experience in an assistant managerial role Excellent Leadership and communication skills Problem-solving skills to resolve any issues that may arise in-store Highly organised to manage inventory, staffing, and other operational tasks The ability to help lead and motivate a team with the store manager Sales skills to drive revenue growth and meet targets Able to create a positive, collaborative team environment that fosters teamwork and employee morale Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environment Find out more about our benefits and perks once you’ve applied! This is a great opportunity to join us and make a positive impact. Please apply, if you feel you can be a true brand ambassador for Skechers.
Urban Outfitters
Team leader operations
- 001 - Permanent Contract
- Full time
- 40
- 002 - Stockroom / Delivery
- £14
- Westfield London
- 31/08
Operations team leader
