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White Stuff

Customer Host Supervisor (14 HRS)

  • 001 - Permanent Contract
  • Part time
  • 14
  • 001 - Management / Supervisor
  • Westfield London
  • 30/11

Please, note this role is a 14 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to grow and succeed. You will thrive in a team environment, and you will inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB Our Customer Host Supervisors support the team in ensuring we are the best on the high street for delivering an amazing customer experience. In this role you will also be responsible for working alongside the Shop Manager to deliver excellent shop commercial, visual and operational standards and to support the development and training of your team. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Leading by example and coaching the team to ensure that the shop delivers excellent customer service in line with our A.C.E pillars (Be Friendly, Be Inspiring, Be Invaluable) throughout the Customer Journey. Promoting and compiling customer information, in line with data protection regulations, when completing customer purchases and driving our email conversion and sign ups. Introducing customers to, and championing within the team, multichannel shopping through endless aisle orders. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges, promoting these within the team, and explaining these to our customers. Commercial Management Making commercial decisions and being proactive with stock, promotions, and opportunities to drive sales. Supporting the coordination of promotions, incentives and key trading weeks including Customer Event, seasonal set up, sale launch and promotions. Holding a good understanding of and ability to communicate to the team the shop’s Key Performance Indicators (KPI). Being a team player and leading team briefs in management absence to ensure the team are set up with the information and motivate to achieve targets. Holding a good understanding of KPIs and communicating to the team. Striving to continuously improve team performance. Team Management Organising and supporting the running of the shop through staff management processes such as Rotageek. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Assisting management in creating a positive atmosphere in the shop which is focused on delivering the best sales and customer experience results. Supporting with motivating and rewarding the team through praise and recognition. Living our Brand Values and championing these within the team. Delegating tasks to the team appropriately to ensure the day to day running of the shop. Identifying priorities and planning accordingly to ensure time is productively spent and the balance of tasking versus customer service is met. Seeking out opportunities to train and develop the team. Assisting management with the communication and completion of wellbeing initiatives and escalating people queries to relevant management and People teams. Cascading People Team communications such as Retail Family Gathering to the team. Operational Support Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers. Assisting in supervision of stock takes and audits to ensure accurate reconciliation. Supporting with compliance and day to day transactional running of the shop, including necessary paperwork, cashing up and having good operational knowledge of in store systems and processes. Show good understanding of policies and procedures. Escalating operational issues and risks to relevant function. Understanding the Health & Safety and emergency procedures in store and leading and holding responsibility for these during management absence. Supporting visits from internal stakeholders with a professional approach. Holding responsibility for efficient and accurate ship from store and Click + Collect processes. Assisting with stocktake and audits to ensure accurate reconciliation. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host Supervisor at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution

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White Stuff

Customer Host (14 HRS)

  • 001 - Permanent Contract
  • Part time
  • 14
  • 004 - Sales Assistant
  • Westfield London
  • 30/11

Please, note this role is a 14 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to go the extra mile and provide the best customer experience. You will thrive in a team environment, and you will inspire others with your passion and support. PRIMARY OBJECTIVE OF THE JOB Ensure we are the best on the high street for delivering an amazing customer experience. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey. Holding an understanding of shop KPIs and working to continuously improve them. Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders. Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations. Using knowledge of promotions or discounts available to inform our customers and increase sales. Assisting in events including Customer Event and preview evenings. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges and explaining these to our customers to support their buying decisions. Shop Operations Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers Supporting in stock management processes such as stocktakes. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Being a team player and playing an active role in team briefs. Understanding and complying with the Health & Safety and emergency procedures in store. Having a professional approach to our internal customers, head office departments, centre management (where applicable) and any other visitors. Efficient and accurately fulfilling ship from store and Click + Collect processes. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution

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White Stuff

Store Manager

  • 001 - Permanent Contract
  • Full time
  • 37.5
  • 001 - Management / Supervisor
  • Westfield London
  • 05/01

Please, note this role is a 37.5 hours contract and weekend availability is required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and likeminded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You’ll have experience driving the commercial success of a shop and leading a team, and you’ll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff’s presence in the local community. WHAT YOU’LL BE DOING You’ll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liasing with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weekS People Management and Development Using the Learning and Development and operational tools provided to develop the team’s knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE’LL OFFER YOU As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution

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White Stuff

Customer Host (8 HRS)

  • 001 - Permanent Contract
  • Part time
  • 8
  • 004 - Sales Assistant
  • Westfield London
  • 30/11

Please, note this role is a 8 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to go the extra mile and provide the best customer experience. You will thrive in a team environment, and you will inspire others with your passion and support. PRIMARY OBJECTIVE OF THE JOB Ensure we are the best on the high street for delivering an amazing customer experience. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey. Holding an understanding of shop KPIs and working to continuously improve them. Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders. Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations. Using knowledge of promotions or discounts available to inform our customers and increase sales. Assisting in events including Customer Event and preview evenings. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges and explaining these to our customers to support their buying decisions. Shop Operations Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers Supporting in stock management processes such as stocktakes. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Being a team player and playing an active role in team briefs. Understanding and complying with the Health & Safety and emergency procedures in store. Having a professional approach to our internal customers, head office departments, centre management (where applicable) and any other visitors. Efficient and accurately fulfilling ship from store and Click + Collect processes. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution

View the vacancy
White Stuff

Customer Host Supervisor (24 HRS)

  • 001 - Permanent Contract
  • Part time
  • 24
  • 001 - Management / Supervisor
  • Westfield London
  • 30/11

Please, note this role is a 24 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to grow and succeed. You will thrive in a team environment, and you will inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB Our Customer Host Supervisors support the team in ensuring we are the best on the high street for delivering an amazing customer experience. In this role you will also be responsible for working alongside the Shop Manager to deliver excellent shop commercial, visual and operational standards and to support the development and training of your team. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Leading by example and coaching the team to ensure that the shop delivers excellent customer service in line with our A.C.E pillars (Be Friendly, Be Inspiring, Be Invaluable) throughout the Customer Journey. Promoting and compiling customer information, in line with data protection regulations, when completing customer purchases and driving our email conversion and sign ups. Introducing customers to, and championing within the team, multichannel shopping through endless aisle orders. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges, promoting these within the team, and explaining these to our customers. Commercial Management Making commercial decisions and being proactive with stock, promotions, and opportunities to drive sales. Supporting the coordination of promotions, incentives and key trading weeks including Customer Event, seasonal set up, sale launch and promotions. Holding a good understanding of and ability to communicate to the team the shop’s Key Performance Indicators (KPI). Being a team player and leading team briefs in management absence to ensure the team are set up with the information and motivate to achieve targets. Holding a good understanding of KPIs and communicating to the team. Striving to continuously improve team performance. Team Management Organising and supporting the running of the shop through staff management processes such as Rotageek. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Assisting management in creating a positive atmosphere in the shop which is focused on delivering the best sales and customer experience results. Supporting with motivating and rewarding the team through praise and recognition. Living our Brand Values and championing these within the team. Delegating tasks to the team appropriately to ensure the day to day running of the shop. Identifying priorities and planning accordingly to ensure time is productively spent and the balance of tasking versus customer service is met. Seeking out opportunities to train and develop the team. Assisting management with the communication and completion of wellbeing initiatives and escalating people queries to relevant management and People teams. Cascading People Team communications such as Retail Family Gathering to the team. Operational Support Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers. Assisting in supervision of stock takes and audits to ensure accurate reconciliation. Supporting with compliance and day to day transactional running of the shop, including necessary paperwork, cashing up and having good operational knowledge of in store systems and processes. Show good understanding of policies and procedures. Escalating operational issues and risks to relevant function. Understanding the Health & Safety and emergency procedures in store and leading and holding responsibility for these during management absence. Supporting visits from internal stakeholders with a professional approach. Holding responsibility for efficient and accurate ship from store and Click + Collect processes. Assisting with stocktake and audits to ensure accurate reconciliation. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host Supervisor at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution

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White Stuff

Deputy Manager

  • 001 - Permanent Contract
  • Full time
  • 37.5
  • 001 - Management / Supervisor
  • Westfield London
  • 05/01

Please, note this role is a 37.5 hours contract and weekend availability is required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You’ll have experience driving the commercial success of a shop and influencing a team, and you’ll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Deputy Manager position is responsible for driving trade by leading our Shop teams alongside the Shop Manager. This involves deputising wherever required including using KPI management to drive shop performance, ensuring the shop delivers the best customer experience, developing the team, and ensuring White Stuff has a presence in the local community. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liaising with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set. Leading the coordination of promotions, incentives, and key trading weeks. People Management and Development Using the Learning and Development and operational tools provided to develop the team’s knowledge and skillset and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE’LL OFFER YOU As a Deputy Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution

View the vacancy
White Stuff

Customer Host (4 HRS)

  • 001 - Permanent Contract
  • Part time
  • 4
  • 004 - Sales Assistant
  • Westfield London
  • 30/11

Please, note this role is a 4 hours contract and weekend availability may be required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You’ll be passionate about Retail and Fashion. You will have the determination to go the extra mile and provide the best customer experience. You will thrive in a team environment, and you will inspire others with your passion and support. PRIMARY OBJECTIVE OF THE JOB Ensure we are the best on the high street for delivering an amazing customer experience. WHAT YOU’LL BE DOING You’ll report to the Shop Manager and sit within our Retail team. Customer Experience Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey. Holding an understanding of shop KPIs and working to continuously improve them. Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders. Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations. Using knowledge of promotions or discounts available to inform our customers and increase sales. Assisting in events including Customer Event and preview evenings. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges and explaining these to our customers to support their buying decisions. Shop Operations Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers Supporting in stock management processes such as stocktakes. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Being a team player and playing an active role in team briefs. Understanding and complying with the Health & Safety and emergency procedures in store. Having a professional approach to our internal customers, head office departments, centre management (where applicable) and any other visitors. Efficient and accurately fulfilling ship from store and Click + Collect processes. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution

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Esla Hair & Kids

Hairdresser

  • Part time
  • 30
  • 011 - Other
  • £110-£130 daily
  • Westfield London
  • 31/10

Esla Hair is looking for an experienced hairdresser to join our friendly, fun and growing team. The ideal candidate should be excellent in cutting hair, styling, and blow drying. Ability to do extensions and braiding is a plus. In return we provide a generous wage, tips, a friendly and luxurious working environment and team.

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Hyundai Genesis

Brand Ambassador

  • 002 - Temporary Contract
  • Full time
  • 40
  • 004 - Sales Assistant
  • Westfield London
  • 31/12

You will be at the forefront of providing a world class, customer-first experience, ensuring we find the perfect balance between customer needs & the premium offerings at Genesis. We are looking for someone who thrives on building connections, understands the art of personalised service and is always striving to push boundaries in customer satisfaction. If you’re ready to redefine luxury experiences, join us and be part of something extraordinary. 25 years + Hold a UK licence

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Guess

Stockroom Controller

  • 001 - Permanent Contract
  • Full time
  • 40
  • 002 - Stockroom / Delivery
  • Westfield London
  • 05/12

Position Overview The Stock Controller is responsible for receiving, unpacking and preparing merchandise for the shop floor. He/she maintains control of the organization, maintenance and cleanliness of the stock room. He/she is also accountable for stock and inventory control. Job Description Ensures that the stock room is organized and clean, enabling merchandise to be ready to go on the shop floor at any given time. Monitor all deliveries, including uploading all onto the store’s system within the required time frame. Execution of all transfers, including IBT’s, RVT’s, faulty goods, End of Seasons and staff uniform. Investigate and report all discrepancies to minimise stock loss and negatives. Record and communicate stock levels, slow sellers and best sellers to the store’s team. Plan and complete checks prior to stock take. Carry out stock take. Communicate effectively with senior stock controllers. Sensor, steam, fold and hang merchandise as and when required. Bring new deliveries to the shop floor. Assume and complete additional duties as assigned by the Store Manager, including customer service and selling from the shop floor. Work according to given deadlines. Additional Duties and Responsibilities Participating in and attending all required store meetings and other related functions. Performing housekeeping and maintenance duties as required. Being available to travel and work from different locations when necessary. Maintaining standards in line with the requirements of the job and any policies currently in place. Assuming and completing other duties as assigned by management. Working any additional hours as to the requirements of the job. Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility. General Requirements Completing all duties on time and in a satisfactory manner as assigned by management. Adhering to designated work schedule in a punctual manner. Working effectively with colleagues and management to accomplish duties and goals. Maintain a clean, neat and presentable appearance at all times and adhering to the Guess dress code. Representing a positive attitude toward the merchandise and the company. Adhering to Guess dress code. Abiding by the 6 Guess Rules. Adhering to the rules and guidelines as expressed in the company handbook. The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business. Benefits: Store discount

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Guess

Visual Merchandiser

  • 001 - Permanent Contract
  • Full time
  • 40
  • 011 - Other
  • Westfield London
  • 04/12

JOB PURPOSE We are hiring a Visual Merchandiser to join our Guess store team on a full-time basis. This role plays a key part in bringing the Guess brand vision to life in-store, creating visually engaging environments that showcase our collections, strengthen brand identity and enhance the customer experience. Working closely with the Store Manager and wider retail team, you will be responsible for maintaining exceptional visual merchandising standards, executing seasonal campaigns and ensuring products are presented in a commercially effective and visually inspiring way. You will combine creativity, product knowledge and commercial awareness to maximise sales opportunities while delivering the distinctive Guess aesthetic. RESPONSIBILITIES * Deliver and maintain Guess visual merchandising standards throughout the store, ensuring all areas reflect the brand identity and global guidelines. * Execute seasonal campaigns, window displays, mannequin styling, product launches and in-store visual updates in line with brand direction. * Ensure effective product placement, outfitting and coordination to maximise product visibility, customer engagement and sales opportunities. * Work closely with the Store Manager and sales team to understand commercial priorities, respond to sales performance and optimise product presentation. * Use sales reports, stock availability and product knowledge to inform merchandising decisions and ensure the right products are highlighted in key areas. * Maintain high standards across windows, mannequins, fixtures, lighting, signage and promotional displays, ensuring the store is always visually appealing and commercially focused. * Ensure new deliveries, replenishment and product moves are executed efficiently, maintaining a consistent and organised presentation throughout the store. * Support the implementation of new collections, promotional activities and key seasonal initiatives. * Coach and support the wider store team on visual merchandising standards, product styling and brand presentation. * Conduct regular visual checks throughout the day, identifying opportunities to improve presentation and taking ownership of follow-up actions. * Maintain excellent standards of store cleanliness, organisation and product care, ensuring every detail contributes to a premium customer experience. * Work collaboratively with the Store Manager and wider team to achieve store objectives while maintaining visual excellence. PERSONAL PROFILE * Previous visual merchandising experience within fashion retail, preferably within a premium or international brand. * A strong creative eye, with a passion for fashion, styling, product presentation and the GUESS brand aesthetic. * A good understanding of commercial visual merchandising and how effective product presentation supports sales performance. * Strong knowledge of mannequin styling, outfitting, window displays and product coordination. * Organised and proactive, with the ability to manage priorities and meet deadlines in a fast-paced retail environment. * Excellent attention to detail and a commitment to maintaining high visual and operational standards. * A confident communicator who works effectively with colleagues and contributes positively to the wider store team. * Commercially aware, with the ability to respond to sales trends, stock levels and changing business priorities. * Flexible and adaptable, with a hands-on approach and the ability to work independently when required. * A team player who takes pride in the store environment and is committed to delivering an exceptional customer experience. Benefits: Store discount Work Location: In person

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Beauty Base

Supervisor

  • 001 - Permanent Contract
  • Full time
  • 40
  • 001 - Management / Supervisor
  • From £14.50
  • Westfield London
  • 19/11

BEAUTY BASE - FULL-TIME PERMANENT SUPERVISOR Beauty Base is a fast expanding company which is looking for bright and hungry candidates. Opportunities for progression and to run your own store are available as we are planning on opening a number of stores in the near future. ***10 OUT OF 10 OF OUR EXISTING MANAGERS HAVE BEEN PROMOTED FROM WITHIN THE COMPANY.*** Please visit our website to find out more: https://www.beautybase.com KEY RESPONSIBILITIES: You will help your Store Manager to: Lead, train and motivate the team to hit performance targets and maintain exceptional standards of customer service. Organizing, overseeing and performing stock-takes Daily Cashing up Holding of keys, opening & closing of store Meeting all KPIs/Targets set by the Company (Sales, Performance, Shrinkage) Overseeing the receiving, checking, pricing and merchandising of deliveries Reporting of queries and discrepancies in a timely manner. Refunds and Exchanges Liaising and following instructions from Directors and Head Office Personal Attributes: Ambition and hunger to progress Passionate Determined Results driven Ability to motivate others Full-time role with variable hours. Job Types: Full-time, Permanent Benefits: Employee discount Store discount Ability to commute/relocate: London TW3: reliably commute or plan to relocate before starting work (required) Experience: retail Supervisor: 1 year (preferred) Work Location: In person

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Beauty Base

Sales Assistant

  • 002 - Temporary Contract
  • Full time
  • 004 - Sales Assistant
  • From £12.71
  • Westfield London
  • 19/11

BEAUTY BASE - SALES ASSISTANT Beauty Base is a fast-expanding retail company which is looking for bright and hungry candidates to progress within. (10 out of 10 of our managers have been promoted from within.) Please visit our website to find out more. KEY RESPONSIBILITIES: ·Selling ·Gift wrapping ·Strive to meet all sales targets set ·Checking and receiving of Deliveries ·Serving customers in a professional and friendly manner at all times. ·Till cashier ·Cleaning duties Benefits: Employee discount Store discount Work Location: In person Experience: Sales: 1 year (preferred) Retail or Hospitality: 1 year (preferred) Work Location: In person

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All Saints

Stylist

  • 002 - Temporary Contract
  • Part time
  • 16
  • 004 - Sales Assistant
  • 13.11 per hour
  • Westfield London
  • 31/10

Join AllSaints as a temporary Stylist this festive season during an incredible time of growth and transformation! Fueled by our brand relaunch, this is an exciting moment to enter our world. You’ll gain hands-on experience across all store operations—from styling and checkout to backstage processing—in a fun, inclusive, fashion-driven environment. Many of our leaders started right here, making this a great career springboard into our tribe.

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All Saints

Back of house stylist

  • 002 - Temporary Contract
  • Part time
  • 16
  • 002 - Stockroom / Delivery
  • 13.11 per hour
  • Westfield London
  • 31/10

Join AllSaints as a temporary Stylist this festive season during an incredible time of growth and transformation! Fueled by our brand relaunch, this is an exciting moment to enter our world. You’ll gain hands-on experience across all store operations—from styling and checkout to backstage processing—in a fun, inclusive, fashion-driven environment. Many of our leaders started right here, making this a great career springboard into our tribe.

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