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Q: Is there a downtown bus tour?
A: Yes, the Old Town Trolley Tour kiosk is located on Broadway Circle, near Abercrombie & Fitch and Citibank. You can purchase tour tickets at the kiosk located on Broadway Circuit adjacent to the Lyceum Theater.
Q: Where can I purchase a Go-Card?
A: Arts Tix, located on Broadway Circle near Citibank, sells Go-Cards.
Q: Is there a travel agency on property?
A: No, there is not a travel agency located at Westfield Horton Plaza.
Q: Where are the entrances to the Parking Garage located?
A: There are three entrances: 4th and F Street, 3rd and G Street and 2nd & G Street.
Q: Is there free parking?
A: You may receive up to three FREE hours of parking when you validate in center. The three hours starts from the time the vehicle enters the garage and the ticket must be validated in center at one of the 6 validation machines. Validation is offered between 9.30am and 9:00 pm, Monday through Sundays. Please note the validation period expires at 9.30pm.
Customers who spend $300 or more the same day of their visit may visit the Westfield Horton Plaza Management Office during their business hours and receive all-day parking validation. Customers must present same-day receipts. One validation per customer. If you enter and exit the garage within 30 minutes between 4:30 am to 9:30 am, your parking is free, no validation required.
Q: How does validation work?
A: Upon entering the parking structure you will receive a parking pass. Be sure to keep this parking pass with you! You can validate your parking pass at one of the 6 validation machines located in center. Three hours FREE validation is offered between 9.30am and 9.00 pm, Monday through Sundays.
Q: Does it matter when I validate?
A: Validation is offered between 9.30am and 9.00 pm, Monday through Sundays. The three FREE hours is based upon the time you arrive. If you forget the time you arrived, you can find the time stamped on the parking pass for your convenience.
Q: Where can I validate?
A: You can validate your parking pass at one of the 6 validation machines located in center.
• Level 1 – Opposite Ben Bridge Jeweler
• Level 1 – Opposite Bert Levi Family Jeweler
• Level 2 – Opposite Sweet Factory
• Level 3 – Outside Macy’s
• Level 3 – Game Deck Opposite GAP
• Level 4 – Food Court Opposite Steak Escape.
Q: Can I validate when I exit the parking garage?
A: You can only validate in center at one of the 6 validation machines.
Q: What happens if I lose my parking pass?
A: The fee for a lost ticket is $30, the maximum day rate.
Q: How much does parking cost?
A: The parking rates are $2 every 15 minutes with $30 maximum. A special $20 evening flat rate is available Monday through Sunday if you enter after 9:00 pm and exit before 4:30 am.
Q: Can I use an Express Pay Station if my ticket is validated?
A: Yes, validation provides 3 hours and any balance can be paid at an Express Pay Station before returning to your car.
Q: What time does the parking garage open and close?
A: The parking garage is always open. You can enter and exit at any time from the 4th and F Street. Please note the G street entrance and exit is closed between midnight and 6am each day.
Q: Where is the best parking for Jimbo’s?
A: 4 Pineapple, enter off G Street.
Q: Where is the best parking for Nordstrom’s?
A: 4 Pineapple or 6 Cherry enter off G Street.
Q: Where is the best parking for Macy’s?
A: 4 Avocado, 5 Tomato or 6 Onion, enter off 4th and F Street.
Q: Where is the best parking for the cinema?
A: 7 Corn enter off 4th and F Street.
Q: Where can I find plug adapters?
A: San Diego Luggage, located on Level 3 near Macy’s, sells adapters.
Q: Where can I purchase medication and first aid items?
A: CVS Pharmacy, located on Broadway Circle.
Q: Where can I purchase swimwear?
A: Several retailers offer swimwear, but typically on a seasonal basis. Macy’s and Nordstrom almost always sell swimwear. Victoria’s Secret, BCBG, Express, Forever 21, GAP, Guess, and Pac Sun have seasonal swimwear options.
Q: Where can I purchase sunscreen?
A: CVS Pharmacy, located on Broadway Circle, offers a variety of sunscreen. The Body Shop, located on Level 1, also sells moisturizers with SPF 15 and 30.
Q: Is there a tanning salon?
A: Platinum Tan & Spa is located on the Mezzanine Level.
Q: Is there a gym?
A: There is a 24 Hour Fitness located on the Street Level near 1st Ave.
Q: Where can I purchase souvenirs?
A: San Diego Trading Co., located on Level 1 and Broadway Circle, CVS Pharmacy, located on Broadway Circle, and A-Mart, located on level 4 have souvenirs available for purchase.
Q: Where can I grab a bite to eat?
A: There is a Food Court, located on Level 4, with several quick dining options as well as California Crepes on Level 5. If you are looking for sit-down dining options, you can find Panda Inn, located on Level 5 and Café Nordstrom, located on top level of Nordstrom.
Q: Where can I have breakfast?
A: Starbucks, located on Level 1 and on Broadway Circle, Jamba Juice, located on Broadway Circle, Cinnabon located on Level 4, and California Crepes, located on Level 5, all have some great breakfast options. Shake Smart, located on Street Level, across from 24 Hour Fitness offers smoothies and other healthy breakfast options.
Q: Where can I purchase a pre-paid cell phone?
A: Sam Goody, located on Broadway Circle, has pre-paid cell phones.
Q: Where can I purchase a stroller?
A: Horton Toy & Doll has umbrella strollers.
Q: Where can I have my watch repaired or have a battery replaced?
A: Bert Levi Jewelers, located on Level 2, offers watch repair services. If you would just like to purchase a watch battery, CVS, located on Broadway Circle, sells watch batteries.
Q: Where is the nearest trolley stop?
A: The closest trolley stop is at the Civic Center on 3rd and C Street.
Q: How can I get to Westfield Horton Plaza from the trolley stop?
A: You can access the shopping center from 3rd and Broadway, one block south of the Civic Center.
Q: Where is the cab pick up?
A: The cab pick up is located on Broadway Circle near The Levi’s Store.
Q: Where can I exchange currency?
A: Travelex Currency Exchange is located on Level 1 next to Francesca’s Collections.
Q: Is there a Western Union?
A: A Western Union is located inside Travelex Currency Exchange.
Q: Are there ATMs located at the shopping center?
A: You can find several ATMs located throughout the center including two on Broadway Circle, one located by The Levi’s store and the other by Citibank. You can also find an ATM in the Food Court near the Regal UA Theatres and on the Street Level near 24 Hour Fitness.
Q: Do you have a bank at Westfield Horton Plaza?
A: Yes. Citibank is located on Broadway Circle next to Abercrombie & Fitch.
Q: Are there public telephones at the shopping center?
A: There are public telephones on Level 4 in the Food Court next to Panda Express.
Q: Where can I purchase an international calling card?
A: The Newsstand, located on the Street Level near Starbucks and CVS Pharmacy, located on Broadway Circle, sell international calling cards.
Q: Where can I purchase postage and send letters/packages?
A: You can purchase postage and mail packages and letters at the U.S. Post Office, located on Broadway Circle, open Monday-Friday 9:30am-6pm, Saturday 10am-5pm and closed on Sunday. If you would like to purchase stamps on a Sunday, CVS, located on Broadway Circle, sells stamps.
324 Horton Plaza, San Diego, CA 92101-5481 US
Phone: (619) 239-8180