The Hunger Games: The Capitol Experience T&Cs

THE HUNGER GAMES: SUNRISE ON THE REAPING TERMS OF ENTRY AND USE 1. Meanings and introduction PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY AFFECT YOUR RIGHTS AND LIABILITIES UNDER THE LAW AND SET OUT THE TERMS UNDER WHICH LIONS GATE INTERNATIONAL (UK) LIMITED ("LIONSGATE") AND WESTFIELD EUROPE LIMITED ("WESTFIELD") MAKE “THE HUNGER GAMES: SUNRISE ON THE REAPING” (THE "EVENT") AVAILABLE FOR USE. BY ATTENDING THE EVENT YOU ARE DEEMED TO HAVE ACCEPTED AND AGREE TO ADHERE TO THESE TERMS OF USE. Please note, subject to these Terms, use of or participation in any of the activities at the Event are undertaken entirely at your own risk. The Event takes place in the Atrium at Westfield London, from Friday 30 October to Monday 23 November 2026. All children under the age of 16 must be accompanied and supervised by an adult aged 18 or over at all times whilst attending the Event. The Event is free of charge to all attendees, but booking is required. Walk-up entry may be available on each Event day, subject to capacity and on a first-come, first-served basis. Queues may be closed temporarily or for the remainder of the day once capacity has been reached. Tickets and admission Tickets 

  1. Subject to the Admission terms further below, entry will only be permitted with a valid Ticket for the correct date and time. 

  2. A valid Ticket must be produced for each Session. 

  3. A valid Ticket must be produced for each participant wishing to take part in a Session. 

  4. A maximum of 6 Tickets may be booked per booking (4 Tickets for Sensory sessions (see hereinafter). 

  5. Walk-ups may be accepted on each Event day. However, these will be subject to availability and on a first-come, first-served basis. 

  6. Please arrive 5 minutes before the start of your Session. Entry may be refused if you arrive late for a timed Session. 

  7. A valid Ticket must be booked by a parent or guardian for and on behalf of any individual aged under 18 (a "Child") wishing to attend a Session. A Child is not permitted to book a Ticket themselves. 

  8. All Tickets are issued subject to availability and these Terms. 

  9. A Ticket obtained in breach of these Terms, or which in our reasonable opinion is being used or is intended to be used in breach of these Terms, shall be void. This may include you being refused entry to a Session or your Ticket being cancelled without notification. 

  10. This is a timed event, with guests having 30 minutes to explore the Event. It may not be possible to interact with every activity within the Event during this time. The immersive chamber has a reduced capacity, so guests may need to queue briefly within the Event to enter it. 

Admission 

  1. A child aged under 16 must be accompanied by an adult aged 18 or over at all times. 

  2. Once your 30 minute Session finishes, you must leave the Event to allow others time to enter. 

  3. All participants (the "Participants") must adhere to the general rules of use as displayed at the Event and any specific rules of use at the activities they take part in. 

  4. All Participants must wear appropriate footwear and clothing for the Event. 

  5. All Participants are responsible for bringing any medication they require, including but not limited to asthma pumps, to the Event. 

  6. Lionsgate and/or Westfield reserve the right to refuse admission to the Event and/or any Session, including for health and safety or licensing reasons, or where consent has been obtained and, in Westfield's view, that consent may be invalid for any reason. 

  7. Lionsgate and/or Westfield reserve the right to request Participants to leave the Event or the Westfield shopping centre (the "Centre") at any time and may take appropriate action to enforce this right. Westfield may refuse access to, or may remove from the Event or the Centre, a Participant who: a) has behaved in a manner which is likely to affect the safety or enjoyment of other visitors; b) has used threatening, abusive or insulting words or behaviour, or behaves in a manner which may provoke a breach of the peace, or deliberately damages or threatens to damage any part of the Event, its activities or exhibits, or any part of the property at the Centre; or c) in the reasonable opinion of Lionsgate and/or Westfield, is acting under the influence of alcohol or drugs. 

Health and safety 

  1. Lionsgate and/or Westfield may carry out security searches from time to time to ensure the safety of all visitors, and you agree to allow yourself and/or your belongings to be searched prior to admittance to the Event in order to prevent offensive or dangerous weapons from being taken into the Event and/or the Centre. 

  2. The following items are prohibited from the Event: weapons (including replica or toy weapons, such as bows and arrows), bladed or sharp articles, ammunition, explosives, horns, whistles, drums, fireworks, flags, flagpoles, inflatables, large umbrellas, glass bottles, flammable liquids in any container, laser pens, illegal drugs, alcoholic beverages, animals (subject to clause 24 below), confetti, glitter bombs, balloons, wheeled footwear, helmets, full face masks, or any other item which, in our reasonable opinion, may cause danger or disruption (regardless of whether or not such item is illegal or is carried for a specific purpose). 

  3. No food or drink is permitted into the Event. 

  4. You will comply with all relevant safety announcements and regulations while attending the Event. 

  5. No smoking is permitted at the Event or in the Event area, including electronic cigarettes and vaping. 

  6. You are not permitted to bring animals to the Event area, with the exception of guide, assistance and hearing dogs. 

  7. The Event is fully step-free and wheelchair accessible throughout. If you have any specific access requirements, please speak to a member of Event staff on arrival. 

Terms relating to the Event 

  • The immersive chamber uses sound and lighting effects, but does not use flashing or strobe lighting. 

  • Each guest will be handed a postcard on entry to stamp at the stamp stations during their visit. 

  • Sensory sessions are available for individuals and fans with sensory processing disorders, cognitive conditions such as ADHD and autism, and a range of disabilities, offering a safe and inclusive way to enjoy the Event. These run with lower sound and lighting levels and a reduced capacity. The immersive chamber will run an adapted version of its experience during these sessions. Sensory sessions are 30 minutes each, a maximum of 4 Tickets may be booked per booking, and age restrictions still apply. [Text Wrapping Break]The Sensory sessions will be on the following dates only from 11am – 12pm (2 x 30 min slots): 

  • Saturday 31st October 

  • Sunday 1st November 

  • Monday 2nd November 

  • Tuesday 3rd November 

  • Saturday 14th November 

  • Sunday 15th November 

  • Monday 16th November 

  • Tuesday 17th November 

  • Saturday 21st November 

  • Sunday 22nd November 

  • Monday 23rd November  

Opening hours and availability 

  1. The Event is open from 12pm to 8pm Monday to Saturday, and 12pm to 6pm on Sundays. Last entry is at 7.30pm Monday to Saturday, and 5.30pm on Sundays. 

  2. Lionsgate and/or Westfield reserve the right, in their absolute discretion, whether for safety reasons or otherwise, to close the Event. Lionsgate and/or Westfield will, where possible, give prior notice of such closure. 

  3. Opening hours may vary depending on availability and, where relevant, queue lines may close early in order to ensure entry before the Event closes. 

Limitation of liability 

  1. Except where excluded by applicable law, neither Westfield nor Lionsgate shall be liable for the death or personal injury of you, a Participant, a visitor or third party while attending the Event. Neither Lionsgate nor Westfield shall have any liability for damage to property, consequential loss or expenses suffered, which includes but is not limited to loss of anticipated earnings, profits, goodwill, reputation, business receipts or contracts, losses or expenses, resulting in third party claims. You waive all rights of whatsoever nature against Lionsgate and Westfield and the shopping centre owner and each of their employees, servants, agents, independent contractors or representatives in respect of injury, death, loss or damage arising from your attendance at the Event. 

  2. Nothing in these terms and conditions affects your statutory rights. 

  3. Neither Westfield nor Lionsgate shall be liable for loss or damage of any kind, whether direct or consequential, including but not limited to delivery charges, custom or duty tax, travel expenses and car parking fees and/or any other out of pocket expenses. 

  4. Neither Westfield nor Lionsgate accepts responsibility for (i) network, computer, hardware or software failures of any kind which may restrict or delay the download or completion of items, or (ii) any act or default of any third-party supplier which is outside of Westfield's or Lionsgate's reasonable control. 

  5. Nothing in these Terms shall exclude or restrict Lionsgate's, Westfield's or the shopping centre owner's liability for death or personal injury caused by its negligence or the negligence of its officers or employees, or for any fraudulent misrepresentation. 

General 

  1. We reserve the right to refuse admission to the Event in reasonable circumstances, including for health and safety reasons, licensing reasons or inappropriate behaviour. We reserve the right to request that you leave the Event and/or the Centre at any time in our absolute discretion. 

  2. Except for any company in the Lionsgate and/or Westfield group of companies, as well as the Westfield shopping centre owners, all of which may benefit from these Terms, no person who is not a party to these Terms shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. 

  3. Enforcement of these Terms is solely at our discretion, and just because we may not enforce them in some circumstances does not mean that we have lost the right to enforce them in future. 

  4. These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, and any disputes will be decided only by the exclusive jurisdiction of the English courts.