Hunger Games: The Capitol Experience FAQs
The Capitol is marking the 50th Hunger Games and the Second Quarter Quell, opening the spectacular Cornucopia, a towering symbol of strength, to the citizens of Panem. Exclusively at Westfield London from Friday 30th October until Monday 23rd November 2026, step into the immersive world of The Hunger Games: Sunrise on the Reaping. Explore The Capitol Experience to collect exclusive tokens of your visit, and enter The Hex, where the persuasive power of The Capitol awaits. Complete your journey with a world-exclusive clip from the upcoming film. But look closer. Not everything is as it seems…
Highlights:
A world-exclusive, in-world Hunger Games experience
A world first for the Hunger Games franchise: the Cornucopia brought to life for fans to experience
The Hex, a world-exclusive immersive audio-visual experience
A world-exclusive Hunger Games stamp and Capitol keepsake to take home
This experience is likely to book out, so register your free ticket today to avoid disappointment. Bookings are essential. Each session runs for 30 minutes, and we recommend you arrive 5 minutes early to ensure a smooth check-in.
Location: The Atrium, Westfield London (White City)
Dates: Friday 30th October - Monday 23rd November 2026
Timing: Monday to Saturday 12pm - 8pm, Sunday 12pm - 6pm.
Do I need to book in advance?
Yes, you will need to book your ticket in advance.
Where are tickets available?
You can book tickets via the Westfield London website. Unibail-Rodamco-Westfield uses a ticketing partner, Omnilab. Platform Terms and Conditions apply. You can purchase tickets here: www.westfield.com/en/united-kingdom/london/the-hunger-games-the-capitol-experience.
Are walk-ups accepted?
There is no standby queue for this experience. Walk-ups may be admitted if there is space in a particular session, but this is not guaranteed and is strictly at the discretion of the event organisers. We highly recommend booking in advance.
When does the experience run?
The experience runs from Friday 30th October to Monday 23rd November 2026, exclusively at Westfield London.
What times are sessions on?
Sessions run every 30 minutes. Monday to Saturday, the first session is at 12pm and the last at 7:30pm. On Sundays, the first session is at 12pm and the last at 5:30pm. Visit the Westfield London website for the most up to date availability: www.westfield.com/en/united-kingdom/london/the-hunger-games-the-capitol-experience.
How much is a ticket?
All tickets are free.
If you can no longer make your session, please remember to cancel your booking so others can attend.
Do I need to book for my carer?
Yes. Tickets are free, but you will need to book a free ticket for your carer as well. This helps us manage the number of visitors inside the experience and ensure everyone has the best possible visit.
Are there any age restrictions for participating?
There is no minimum age for this experience, but all children under the age of 16 must be accompanied and supervised by an adult at all times.
Content advisory: This experience is set in the world of The Hunger Games and explores themes of authoritarian control, surveillance, propaganda and rebellion. It includes film footage and a broadcast address from President Snow, and some imagery that may be unsettling for younger children. We recommend parents and guardians use their discretion. As a point of reference, the film has been certificated by the BBFC as a 12A. Please see below for information on sound, lighting effects and enclosed spaces.
Where is the experience located?
The Atrium, Westfield London, White City (W12 7GF).
Is the event on at Westfield Stratford City?
No. The experience is only at Westfield London.
Is there a maximum number per group booking?
6 people maximum per booking for general admission, and 4 people maximum per booking for sensory sessions.
Can I amend or add people to my existing booking?
No. You must create a new booking.
How long does the experience take?
Each session is 30 minutes long. Most guests spend around 15 to 20 minutes inside. Please note, there may be a short wait for The Hex at busier times.
If I have a ticket, what time should I arrive?
For a seamless experience, please arrive 5 minutes before your allocated session. We can't extend the time you have in the session.
What if I can't attend my session?
This ticket is valid only for the date and time booked. We are unable to accommodate transfers to a different session or attendee. We recommend you cancel your ticket 48 hours before you are due to attend to allow someone else to come, and book in for another session. This ticket is non-transferable,
How do I cancel my session?
You can cancel your ticket via your confirmation email.
Can I see the experience without a ticket?
The Cornucopia and the surrounding Capitol walls, banners and flags can be seen from around the Atrium and from the upper levels of the centre. Entry into the experience requires a ticket.
Can I take photos and videos?
Absolutely! We encourage guests to take photos and videos to share on social media. We just ask that you respect the privacy of fellow guests. Photos and videos are not permitted inside The Hex to ensure that this experience is a surprise for all citizens.
Will I get anything to take home?
On arrival you'll be handed a world-exclusive Hunger Games ‘postcard’. Collect the world-exclusive stamps at the stamp stations as you make your way round, and take your finished ‘postcard’ home.
Will there be any character appearances?
No. There will not be any character appearances. Our team will be on hand throughout to guide you.
Will there be merchandise to purchase?
No. There will be no merchandise to purchase at the experience, however there are many retailers within Westfield London who will have Hunger Games themed products to purchase,M&S for Stila and Waterstones and The Works for the books.
Is the experience accessible?
The experience is accessible for wheelchair users, with ramp access onto the Cornucopia platform.
We encourage you to park buggies and pushchairs in the allocated space outside the experience (please ask a member of staff on arrival).
Unfortunately, mobility scooters are unable to access The Hunger Games: Sunrise on the Reaping experience.
Assistance dogs are welcome
Is there an enclosed space?
Yes. The Hex is a multi-screened enclosed space where President Snow delivers an address to the citizens of Panem. It has a smaller capacity than the rest of the experience, so there may be a short wait to enter. If you'd prefer not to go inside, you can still explore and enjoy the rest of the experience.
Are there loud sounds and lighting effects?
The Hex uses LED screens, mirrored surfaces, and sound and lighting effects to create a kaleidoscopic space. The interior of the Cornucopia also features LED lighting, and the Capitol broadcast screens include glitch effects. If you would prefer to avoid these effects, you can skip The Hex and still enjoy the rest of the experience.
Are there sensory sessions available?
Yes. Sensory sessions take place between 12-1pm: (2 x 30 min slots) on the following dates:
Saturday 31st October
Sunday 1st November
Monday 2nd November
Tuesday 3rd November
Saturday 14th November
Sunday 15th November
Monday 16th November
Tuesday 17th November
Saturday 21st November
Sunday 22nd November
Monday 23rd November
Sensory sessions have lower sound and lighting levels and a reduced capacity, for a calmer experience.
Maximum 4 people per booking. All children under the age of 16 must still be accompanied and supervised by an adult.
Tickets for the sensory sessions are available online: www.westfield.com/en/united-kingdom/london/the-hunger-games-the-capitol-experience
What do I do if I need help?
Contact uk.ticketing@westfield.com for any enquiries.