Services

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Valet Parking

At Westfield Montgomery, enjoy the ease and convenience of professional valet services outside of The Cheesecake Factory, located at Entrance 5. 

Rate is $5 per car, payable by cash.

The Cheesecake Factory offers FREE valet parking with validation.

Hours of Operation

Monday - Thursday         11:30am - 11:00pm

Friday - Saturday         11:30am - 12:30am

Sunday                       11:00am - 11:00pm

Please do not leave vehicle unattended. Driver must leave keys with attendant.

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Customer Service Ambassadors

Westfield Customer Service Ambassadors give a new distinction to service with warm, knowledgeable assistance to assure an effortless and enjoyable experience at the center.

From dinner reservations to transportation assistance, gift suggestions to hotel referrals. Westfield Customer Service Ambassadors can direct you to the nearest hotels and recommend accommodations that suit particular tastes.

Call 301.469.6000 or email montgomery@westfield.com to reach Westfield Customer Service Ambassadors.

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Green Clean

Green Clean's mission is to provide a paramount waterless car cleaning experience through our unique heightened level of customer courtesy, time efficient services, while educating the public on the importance of conserving water. 

Located at the 3rd Level in Nordstorm garage.

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Westfield PlaySpace

Head to Westfield PlaySpace and let your little ones have fun while you keep a close eye on the action. Kids can climb and explore the bright, colorful play area filled with animal characters, large puzzles, and plenty of space to stretch those active little legs.

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Gift Cards

Always received with a smile, beautifully-packaged Westfield Gift Cards by American Express can be used virtually everywhere in the U.S., where American Express Cards are accepted. Available at Westfield Customer Service Ambassadors.

For instant gift-giving, purchase a card online.

Check gift card balance or transaction history at American Express.

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ATMs

Westfield Montgomery provides ATMs located conveniently throughout the center. Please find them at the following locations:

  • Lower Level near Macy’s
  • Lower Level near Nordstrom Family Lounge
  • Lower Level at Entrance 3 near Sears
  • Lower Level at Entrance 4 near Old Navy
  • Lower Level at Entrance 5 near Bobby’s Burger Palace
  • Upper Level near Macy’s
  • Upper Level in the Dining Terrace
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    Custom Gift Wrap

    Papyrus
    301.365.5511
    Located on the upper level, Nordstrom wing.

    Nordstrom
    301.365.4111
    Located on the south side of the center near Democracy Blvd.

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    Dinner Reservations

    For a special evening out or last-minute reservation, let our Westfield Customer Service Ambassadors take care of the details at 301.469.6000.

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    Employment

    Join one of Westfield Montgomery's department stores, restaurants or specialty shops.

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    Gift Suggestions

    With access to over 200 stores and hundreds of brands, Westfield Customer Service Ambassadors are the ultimate resource to help find the unique gifts people love. Simply call 301.469.6000.

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    Lost and Found

    When items have been misplaced at Westfield Montgomery, please contact Westfield Security Team at 301.469.6000 for immediate assistance.

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    Mobility Services

    For mobility-impaired customers, Westfield Montgomery offers complimentary wheelchairs and motorized scooters for up to three hours. The wheelchairs and scooters are subject to availability. To utilize the service, a photo ID is required. For more information, please contact Westfield Customer Service Ambassadors at 301.469.6000.

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    Tailors, Dry Cleaning & Shoe Repair

    Montgomery Custom Tailor is highly experienced in tailoring delicate and luxury garments including leather, velvet, wedding and evening gowns. A full range of alteration services, from the most basic to complex, is also available. Please call 301.365.3434.

    Cobbler's Bench Shoe Repair offers a variety of services including shoeshine, color dying and repair; plus leather, nylon and luggage repair. Please call 301.469.7501.

    Dry Cleaners Plus located in Westlake Crossing, 301.767.1947.

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    Transportation Assistance

    Whether you are visiting by car, train, bus or taxi, Westfield Customer Service Ambassadors are available to assist with transportation needs. Facilitation of car or limo service from a hotel, home or office is also available. Please call 301.469.6000.

    Avis Rent-A-Car is located in Sears, please call 301.469.9698.

     

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    Why Westfield?

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