Services

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Customer Service Ambassadors

Westfield Customer Service Ambassadors give a new distinction to service with warm, knowledgeable assistance to assure an effortless and enjoyable experience at the center.

From dinner reservations to transportation assistance, gift suggestions to hotel referrals. Westfield Customer Service Ambassadors can direct you to the nearest hotels and recommend accommodations that suit particular tastes.

Call 301.469.6000 or email montgomery@westfield.com to reach Westfield Customer Service Ambassadors.

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Student & Teacher Discounts

Westfield Montgomery mall invites students and teachers to enjoy exclusive discounts at a variety of retailers and eateries. School I.D. must be presented at time of purchase. See retailer or eatery for full details.

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Gift Cards

Always received with a smile, beautifully-packaged Westfield Gift Cards by American Express can be used virtually everywhere in the U.S., where American Express Cards are accepted. Available at Westfield Customer Service Ambassadors.

For instant gift-giving, purchase a card online.

Check gift card balance or transaction history at American Express.

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ATMs

Westfield Montgomery provides ATMs located conveniently throughout the center. Please find them at the following locations:

  • Lower Level in front of Victoria's Secret (Capital One)
  • Lower Level near Caribou Coffee (Capital One)
  • Lower Level in front of The Limited (Lee ATM)
  • Upper Level between the escalators in front of Macy's (Capital One)
  • Upper Level in the Food Court (Capital One)
  • Lower Level near Old Navy / Entrance 5 (Bank of America)
  • Lower Level near the Movie Theatre (Lee ATM)
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Custom Gift Wrap

Papyrus
301.365.5511
Located on the upper level, Nordstrom wing.

Nordstrom
301.365.4111
Located on the south side of the center near Democracy Blvd.

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Dinner Reservations

For a special evening out or last-minute reservation, let our Westfield Customer Service Ambassadors take care of the details at 301.469.6000.

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Adventist HealthCare Walking Club

Join Adventist HealthCare in the Food Court for their Walking Club. Receive free health screenings, information on local health services and events, a free walking club gift and other giveaways.

Participating Adventist HealthCare Entities:

  • Shady Grove Adventist Hospital
  • Washington Adventist Hospital
  • Adventist Rehabilitation Hospital of Maryland
  • Adventist Home Care Services


About Adventist Health Care
Adventist HealthCare, Montgomery County's first and largest health-care provider, delivers high-quality care in their hospitals that ranges from state-of-the-art, open-heart surgery to total joint replacement. They also provide quality home care and rehabilitation services.

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Employment

Join one of Westfield Montgomery's department stores, restaurants or specialty shops.

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Gift Suggestions

With access to over 200 stores and hundreds of brands, Westfield Customer Service Ambassadors are the ultimate resource to help find the unique gifts people love. Simply call 301.469.6000.

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Lost and Found

When items have been misplaced at Westfield Montgomery, please contact Westfield Security Team at 301.469.6000 for immediate assistance.

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Mobility Services

For mobility-impaired customers, Westfield Montgomery offers complimentary wheelchairs and motorized scooters for up to three hours. The wheelchairs and scooters are subject to availability. To utilize the service, a photo ID is required. For more information, please contact Westfield Customer Service Ambassadors at 301.469.6000.

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Tailors, Dry Cleaning & Shoe Repair

Montgomery Custom Tailor is highly experienced in tailoring delicate and luxury garments including leather, velvet, wedding and evening gowns. A full range of alteration services, from the most basic to complex, is also available. Please call 301.365.3434.

Cobbler's Bench Shoe Repair offers a variety of services including shoeshine, color dying and repair; plus leather, nylon and luggage repair. Please call 301.469.7501.

Dry Cleaners Plus located in Westlake Crossing, 301.767.1947.

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Car Wash & Detailing

TLC Wash N' Shine provides customers with a superior level of wash and detailing service while helping the environment and keeping our Earth safe. Shop, dine, or see a movie while TLC takes care of the car.

Silver Detail - Washing and express wax of car body, windowpanes, bumpers, handles, headlights, rear view mirror, tail lights, plastic side panels, tires, and hubcaps/rims. Product solution/treatment for black and pneumatic parts to highlight black color.
Mid-Full Size $32.99, SUV/Truck $43.99, XL SUV $53.99

Gold Detail - Washing and express wax of car body, windowpanes, bumpers, handles, headlights, rear view mirror, tail lights, plastic side panels, tires, and hubcaps/rims. Silicone for black and pneumatic parts to highlight color. Cleaning of windscreens and window panes, dashboard, door panels, ashtrays, washing of rubber carpets and vacuuming of seats, spaces below seats, closed spaces and carpets. Mid-Full Size $45.99, SUV/Truck $48.99, XL SUV $63.99

Diamond Detail - Includes all full detail services, shampoo carpets, shampoo seats or treat leather seats, brush and Q-tip the dashboard and cup holder area, remove small scratches.

To make an appointment please call 240.671.3761 or email tlcwash@gmail.com. See TLC Wash N' Shine located on the Second Level of the Nordstrom Garage near California Pizza Kitchen and Legal Sea Foods for full details and disclaimer.

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Transportation Assistance

Whether you are visiting by car, train, bus or taxi, Westfield Customer Service Ambassadors are available to assist with transportation needs. Facilitation of car or limo service from a hotel, home or office is also available. Please call 301.469.6000.

Avis Rent-A-Car is located in Sears, please call 301.469.9698.

 

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Why Westfield?

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