Services

Wait less and shop more at Westfield Garden State Plaza. Currently available in Parking Deck A near Nordstrom and Lord & Taylor, our new parking garage guidance system is designed to direct shoppers to the nearest available parking space.

Through a high-tech, customer-friendly series of colored lights and signage, this parking guidance system dramatically reduces the amount of time it takes customers to find a parking spot.

How it works
Follow the lights to an available parking space.

Green Light:
Parking space is available.

Red Light:
Parking space is not available.

Blue Light:
Disabled parking space is available.

Westfield Concierge gives a new distinction to service with warm, knowledgeable assistance to assure an effortless and enjoyable experience at Westfield Garden State Plaza.

From dinner reservations to transportation assistance, concert tickets to itinerary planning, the highly-trained Concierge staff finds nothing impossible.

Westfield Concierge is located on the upper level near the carousel at entrance #2. For more information please contact Westfield Concierge at 201.843.0687 or email gardenstateplaza@westfield.com.

Westfield Garden State Plaza provides ATMs located conveniently throughout the center. Please find them at the following locations:

Level 1

• Outside California Pizza Kitchen and Entrance 
• #10Food Court
• Between Victoria’s Secret and Johnny Rockets
• Near the escalator between Nordstrom and Macy’s

Level 2

• Near Nordstrom and Baby Gap
• Bank of America (Entrance #5)
• Food Court escalator near Zales
• Entrance #2 near the Carousel

Get your gifts beautifully wrapped at the following locations. (Fees may apply.)

• Papyrus located near Nordstrom on the lower level 201.291.1822
• Macy’s located on the East side of the Center 201.843.9100
• Nordstrom located on the North side of the Center 201.843.1122

Always accepted with a smile, beautifully packaged Westfield Gift Cards by American Express can be used virtually everywhere in the U.S.

Join the world-class team of Westfield or one of Westfield Garden State Plaza's department stores, restaurants or specialty shops.

Travelex is located on the lower level near Lord & Taylor. They supply and buy more than 100 foreign exchange currencies. The retail branch also offers a wide range of travel and financial products, such as travel insurance and phone cards.

Please call Travelex for all your travel needs at 201.845.4141.

When items have been misplaced at Westfield Garden State Plaza, please contact Westfield Security Team at 201.368.0748 for immediate assistance.

For mobility-impaired customers, Westfield Garden State Plaza offers complimentary wheelchairs and motorized scooters. The wheelchairs and scooters are subject to availability. To utilize the service, a photo ID is required. For your convenience, handicapped parking is located near the main entrances. For more information, please contact Westfield Concierge at 201.843.0687 or email gardenstateplaza@westfield.com.

Shopping with children isn't always easy. Westfield Garden State Plaza offers Smarte Carte strollers to make shopping with your children easy and fun. The colorful vehicle-themed strollers help keep children happy, comfortable and safe while adults shop. Choose from the race car-themed single stroller or fire truck-themed double stroller.

Smarte Carte self-serve stroller vending units accept credit cards or cash.

The strollers feature:

• Plenty of space for personal items and purchases
• Two convenient cup holders and a snack tray
• A moving steering wheel to keep little hands occupied
• Lap safety belt