Celebrating diversity and providing inclusive services is a key element of Better Places 2030. We want our centres and our organisation to be a safe and welcoming space for our customers and our people alike.

In support of the Hidden Disabilities Sunflower Campaign, you can pick up a free sunflower lanyard to keep from the Shopmobility Desk. The lanyards are specifically designed as a discreet sign for our employees to recognise you may need additional support and assistance whilst at our centre.

We understand that guests with additional sensory needs may find visiting our centre a daunting experience.

We offer sensory packs that have been selected with key items to offer children and adults a broad range of sensory opportunities and therapeutic benefits. The pack has been designed to support people living with a wide range of disabilities who are likely to benefit from sensory resources to make their shopping experience more enjoyable.

Our sensory packs contain items such as ear defenders and sunglasses to help with noise and light sensitivity, fiddle toys to keep hands busy and relieve stress and feeling fans to express how you are feeling.

To mark International Women's Day we hosted an art exhibition titled ‘Phenomenal Women’ celebrating the work of four local female artists, and the women who inspire them. Over 800 people visited the exhibition.

Since 2021 Westfield Stratford City now donates all its laptops to Newham College to help bridge the gap of digital poverty. 

With a representation in 12 countries and 2 continents, we welcome employees from different parts of the world, from diverse cultures and backgrounds to build successful and inclusive teams.

Our Be You at URW commitment to diversity and inclusion is built on the premise that with us you can fully be yourself and be proud of who you are. We appreciate each employee’s uniqueness and work to provide an environment which ensures that everyone feels safe and supported enough to be the best of themselves.