Westfield South Shore has implemented the relevant government-mandated health and safety protocols and is providing new services and amenities to address customer concerns during this recovery phase in the community.
The center has implemented new practices focused on the health, safety, and convenience of all guests, retailers and center employees, which include:
- Increasing the frequency of cleaning measures following CDC and local health department guidelines, with a focus on high-touch areas such as restrooms, play areas, dining areas, and water fountains;
- Monitoring and controlling the number of guests entering the centers and crowds in dwell areas and queuing lines;
- Implementing and enforcing relevant policies related to social distancing, face masks and other preventative measures; and
- Providing an increased number of hand sanitizer stations.
In addition, the center is working with select retailers and third-party operators to facilitate curbside pick-up and home delivery services to make it as easy as possible for you to quickly and safely collect purchases. More details on these programs are available here.
Westfield South Shore continues to offer the Answers on the Spot program, which provides a real-time response via text or webchat from 11am to 7pm daily to answer questions about store and center hours, promotions, and other topics. You can access this service here.
The company will continue its #WestfieldCares program, aimed at helping some of the most vulnerable populations impacted by the crisis in the local community. The program includes making monetary and in-kind donations to local organizations that serve groups such as those experiencing homelessness, economically disadvantaged families, seniors, and children along with activities thanking local first responders and medical professionals. More information is available here.
Please check this website to stay up to date on individual retailer announcements and restaurant operating hours or subscribe to our weekly newsletters to keep informed.