Westfield Gift Card

One card. Endless possibilities. Valid at Westfield Hamburg-Überseequartier.

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Why is the Westfield gift card the perfect present?

The Westfield gift card is accepted at most of your favourite shops, restaurants and leisure venues at Westfield Hamburg-Überseequartier – the ideal gift for any occasion.

Gift Card Mock-up

Gifting made easy – joy that lasts

Whether digital or a traditional card: the choice is yours. Available by email in seconds, for collection at the shopping centre or delivered conveniently to your door. (It may take up to ten days for the gift card to be dispatched.) Always the perfect surprise – at just the right time.

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From 10 to 250 euros: you decide the value

Choose the amount you’d like and give the gift of complete flexibility. Redeemable whenever you like at Westfield Hamburg-Überseequartier.

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From a shopping trip to a night at the movies

Whether it’s fashion, dining or entertainment – the Westfield gift card is accepted in many shops, restaurants and at Kinopolis. You can check your current balance online at any time.

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Creative Gift Card

New Gift Cards

The new gift cards have been available since September 2026 at the reception desk at Westfield Hamburg-Überseequartier, or via our online shop.

The Westfield gift card can be topped up once and can be loaded with any amount between €10 and €250. When paying with the Westfield gift card, it is important that you are aware of your available balance. If you are asked for a PIN, simply enter the PIN shown on the back of the card beneath the scratch-off panel.

The new gift cards are valid for 3 years from the date of issue.

Digital wallets such as Apple Wallet or Google Wallet have their own terms of use, such as a minimum age requirement. The reason for this is that wallets are used for payments and are therefore subject to certain legal requirements. Consequently, younger users (e.g. those under 14) may find that the digital Westfield gift card cannot be added to a wallet. In this case, we recommend using a physical gift card instead.

How to use the gift card

The gift card can be redeemed at numerous shops, restaurants and leisure venues at Westfield Hamburg-Überseequartier. Please bear in mind that, due to technical changes, not all shops will be able to accept the new card straight away during the initial phase.

You can check your balance by scanning the QR code on the back of the card or online.

The minimum amount is €10 and the maximum amount is €250 per card. The card cannot be topped up.

In this case, you can simply pay the remaining amount using another payment method. Please inform the shop of the balance on your card before making the payment.

Lost gift cards should be treated as cash and, unfortunately, cannot be replaced or refunded.

If you have any further questions about the new gift card, Giftify’s customer support team will be happy to assist you at cardsupport@giftify.me.

Activating the gift card

If you have ordered your gift card online and received it by post, it must be activated before use. It may take up to ten days for the gift card to be dispatched. You can activate it via westfieldhamburg.giftify.me or by scanning the QR code on the back of the card.

Gift cards already purchased (before September 2026)

Yes. Gift cards that have already been purchased can still be redeemed at participating shops for the original gift card until their expiry date. Please note that the old gift card may therefore not be accepted in all shops.

Gift cards purchased before September 2026 can no longer be extended, but any remaining balance will be refunded upon request.

Expired gift vouchers

You can ask at our reception desk in the Quarter to have the remaining balance on your gift card refunded to your bank account.

Refunds can be requested using the PayLife form. You can fill this in at the reception desk at Westfield Hamburg-Überseequartier or download it from our website. We recommend that you submit the form directly to PayLife (service@paylife.at) yourself, as this usually speeds up the processing time.


Our team at the reception desk will be happy to help you fill it in.

Due to increased demand, processing may take up to four weeks.

Balance enquiry

for Paylife gift cards purchased before September 2026

Paylife gift cards that have already been purchased can, of course, still be redeemed as usual until the end of their validity period.

Please note that it is no longer possible to extend the validity of expired cards. However, the balance on expired cards will be refunded. A form is available at reception for this purpose, which can be completed on the spot. Alternatively, the form is also available online here. It can be downloaded; please complete the fields marked in yellow and then send it to Paylife by email.

Balance enquiries can still be made as usual.

Thank you very much for your understanding!

LEGAL NOTICE FROM THE PUBLISHER


Westfield Hamburg-Überseequartier sells the voucher in the name and for the account of BAWAG P.S.K.. PayLife is a brand of BAWAG P.S.K. Bank für Arbeit und Wirtschaft and Österreichische Postsparkasse Aktiengesellschaft. The use of this Mastercard prepaid voucher card is restricted to the Westfield Hamburg-Überseequartier.