Services & facilities

Be our guest. Explore our services & facilities and see how to get the best out of your visit.

Your favourite services

Parking
We always offer two hours free parking, as a member of Club Fisketorvet you can enjoy four hours free parking.
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Gift Card
The easiest way to give them what they want.
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Reception Desk
Get help from our knowledgeable staff.
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Wifi
Connect to our wireless WiFi network. As a Club Fisketorvet member you surf unlimited.
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Parking

Parking
We always offer two hours free parking, as a member of Club Fisketorvet you can enjoy four hours free parking.
Read more
Bicycle parking
We have a total of 660 parking spaces for our cycling guests. Use our covered, well-lit parking facilities and self-service station as you please.
Bicycle parking
Charge your electric car
At Fisketorvet you will find 26 electric charging stations and spaces where you can charge your vehicle. 
Charge your electric car

Reception & Customer service

Gift Card
The easiest way to give them what they want.
Read more
Reception Desk
Get help from our knowledgeable staff.
Read More

Shopping centre services

Wifi
Connect to our wireless WiFi network. As a Club Fisketorvet member you surf unlimited.
Discover more
Mobile charging points
Get your mobile charged while you shop. In Fisketorvet's lounge areas, you can charge your mobile phone, computer or tablet via a regular USB socket in the sofa groups. There is also a 220v outlet if you bring your own charger.
Mobile charging points
Toilets
At Fisketorvet there are a large number of customer toilets for you as a visitor. Some of these are equipped with a changing table, others are adapted for the disabled. Follow the signage in the center to find these options. We do everything to make your visit to Fisketorvet pleasant.
ATM
You can withdraw cash in our ATM from Nordea. You will find them on PLAN 2 between the escalators near the View.
Borrow wheelchair
We are happy to provide a wheelchair for our guests with walking difficulties. Call on tel. 33 36 64 00 or contact in person in Fisketorvet's center information on Level 2 to hear more.
Dry cleaning
Butlers cleans and washes without chemicals. It must be green, easy and clean. At Butlers, cleaning and washing methods are as sustainable as possible. In fact, Butlers is the only Swan-labelled dry cleaner in Denmark. All cleaning takes place without the use of chemicals and thereby makes a difference to the environment, your clothes and your skin. You will find Butler delivery and collection at Føtex, on Level 1 in Pyramiden.
Elevator
To facilitate your shopping experience, there are lifts in several places in Fisketorvet - follow the directions in the centre.
Passport photo booth
On Fisketorvets Level 3 you will find our passport photo machine, where you can have photos taken and printed immediately.
Post office
Fisketorvet's post office at Føtex functions as a regular post office - during the post office's opening hours.  Weekdays: 12 - 5.30 p.m.  Saturday: 10 - 13  Sunday: Closed.   Shipping/collection: All days 8 am - 9 pm.  You will find mailboxes in front of the CinemaxX main entrance. The mailbox is emptied:  Weekdays at 18.30.  Sundays and public holidays at 18.00
SwipBox
Send and receive packages. A SwipBox is the parcel station with boxes of different sizes, where you can send and receive your parcels. SwipBox is on level 1 in the Pyramiden.
Escalator
There are escalators so you can more easily get between the floors and around Fisketorvet, with a pram, pram or shopping cart.
Co-working Space
In the Co-working space on Fisketorvet here, you will find peace for work, study, reading or just a break with a fantastic view of Copenhagen's harbour.
Lost and found
At Fisketorvet, we would like to help reconcile forgotten cases with their owner. If you have lost something on Fisketorvet, in shops or in the parking area, you can start by looking at the page here If, ​​on the other hand, you have found a forgotten property, you can hand it in at the center information on Level 2.
Water station
Here you can get nice cold drinking water. You will find the coolers on levels 1 and 2 by the toilets and on level 1 by the Pyramid.
Lounges
Take a break in our beautiful lounges, where you can relax in soft chairs and sofas - here you have the opportunity to stretch your legs and take a quick break.
Instabox
Send and receive packages. Instabox is the packing station with boxes of different sizes. Here you can send and receive your packages. Instabox is on level 3 at entrance H in Pyramiden.
Interactive guide
With our digital directory, you can easily find the shop or restaurant you are looking for via a large screen. You will find the screens on both levels 1 and 2. You are of course also welcome in the center information.
Shoe shine
Get your shoes polished completely free of charge at our shoe shine machines by the toilets on Level 1 and 2.
Bicycle services
You will find an air pump at the bicycle parking lot in front of Fisketorvet's main entrance at CinemaxX. In addition, you can get patching equipment and bicycle saddle covers in the center information.
Postbox
You will find mailboxes in front of the CinemaxX main entrance. The mailbox is emptied:  Weekdays at 18.30.  Sundays and public holidays at 18.00  Stamps can be bought in Føtex.

Kids & Family

Kiddy cars
Rent a Kid Car for the children - and get time for a drive. The normal price is DKK 40. As a member of Club Fisketorvet, you only pay DKK 20.
Kiddy cars
Play area
Visit Fisketorvet's playground, perfect for activities for smaller children. Here you can experience Fisketorvet's fantastic coral reef aquarium with colorful tropical fish.
Play area

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