Parking FAQ

If you want to change your registered license plate associated with your Fisketorvets Advantage Club membership profile, simply log in to our website and register the new license plate. It is exactly the same principle as when you registered your first license plate, and the old license plate will then become invalid in the system.

The parking garage closes after the last movie in the cinema, which is why the hours vary. Around this time, you can only access the parking garage at the same end of the center as the cinema and most of the restaurants. If you need longer parking, we would refer you to our 24-hour underground parking garage. Parking in the basement is open 24 hours a day, parking on the roof opens at 7:30 and closes when the last movie in the cinema has finished, approximately 1:00.

Contact Fisketorvet's information center on Level 2, which can check or correct your license plate. You can also correct the license plate yourself if it is incorrect or if you change vehicles. However, a minimum of 7 days must pass between changes being approved.

You can re-register a license plate on your profile at the earliest every 7 days. If you need to re-register a license plate earlier, you can contact the Center Information on Level 2 or call us on tel. 33 36 64 00.

After payment, you have 15 minutes to leave the parking area. The payment machines are located outside the parking area at exits: DE, HG, F and C.

If you have driven out of Fisketorvet or would like to see what your parking fee is, you can check or pay online here:

CHECK OR PAY FOR PARKING

If you have registered your license plate as a member of Fisketorvet, you will immediately receive 4 hours of free parking per day. The time is reset at midnight. In other words, you can park for free several times during the same day - a total of 2 or 4 hours, respectively.

You can change your license plate that is associated with your membership.
• Start by logging into your member profile via Fisketorvet's website.
• Then register your new license plate.
The old license plate is then invalid. You can make changes to your license plate every 7 days.

You can park on Level 3 (roof) and Level 0 (basement), where there are almost always free spaces.
Look for the green lights in the ceiling, which mean free parking.
Other parking levels at Fisketorvet are reserved, you are not allowed to park here without special permission.

If you have received a bill or have been invoiced an amount that you believe is unjustified, please contact Fisketorvets parking center at:

PHONE: 72 25 17 95

Or by email:

PARKERING@SIKKERPARKERING.DK

You can pay with a valid payment card, e.g. Dankort. The payment machines are located in front of the parking area at exits: DE, HG, F and C.

We also accept payment via ParkPark, PankMan or the EasyPark app. If you have turned on camera parking, your parking app will start automatically when you arrive at Fisketorvet and will end when you drive out again.

If you forget to pay, you can always see if you have an unpaid invoice via the page here:

CHECK OR PAY FOR PARKING

If you do not receive an email receipt after your registration, the 4-hour parking is not valid or an error has occurred.

• Your receipt must come from (fisketorvet@smutforbi.dk).
• Remember to check your junk/spam mail in your email inbox.

Please note that it may take up to 5 minutes before you receive your receipt.

Then try again - or contact Fisketorvet's center information on Level 2.

Your parking time is counted from the time you drive past our automatic parking camera until the time you drive out.

• You always have 2 hours of free parking, after which the general parking regulations apply.
• If you register your license plate in our system, you extend the free time to a total of 4 hours.

In other words, you can register your license plate and extend your parking time - for up to two hours after you arrive.