Amazon Lockers

Order online through Amazon and pick up exclusively at Westfield Garden State Plaza at our Amazon lockers located on Level 1 near the Bistro Food Court and Entrance #15, next to the directory.

Frequently Asked Questions: 

  • What are Amazon Lockers?
    • Amazon Lockers are secure, self-service kiosks where you can pick up Amazon packages at a time and place that is convenient for you.
  • How do I use a Locker?
    • To use an Amazon Locker as your shipping destination, find a Locker and add it to your Amazon address book. Then, during checkout, select the Locker as your shipping address. Once your package has been delivered, Amazon will email you a unique 6 digit code. Simply visit your selected Locker and enter the code on the Locker's touchscreen, then remove your package after the Locker's door opens. Learn more about picking up a package from an Amazon Locker here.
  • How much does using an Amazon Locker cost?
    • There is no additional cost to use an Amazon Locker. FREE Two-Day Shipping is available with Amazon Prime. Standard shipping rates apply for all other orders.
  • How long do I have to pick up my package?
    • You have 3 calendar days to pick up your package. If you're not able to collect your package within this time-frame, it will be returned for a refund.
  • What kind of items can be delivered to an Amazon Locker?
    • Most items on Amazon.com can be delivered to Lockers, but there are a few restrictions, like the item's size and weight. Learn more about Amazon Locker eligible items here.
  • Where are Amazon Lockers located?
    • Amazon Lockers are located in more than 900 cities and towns across the U.S. To search for Amazon Lockers near you, go here.
  • Can I return an item to an Amazon Locker?
    • Yes. If your item is eligible to be returned to a Locker, you will see Amazon Locker as a Dropoff option during the returns process on Amazon.com.
  • I had a problem with my Locker order. What should I do?
    • Please contact Amazon's customer service here.
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