Services

Whether you dash in for a quick stop or stay for an entire day of shopping, all our guests are important to us. Westfield Concierge wants you to have the best experience possible, so we’re here to help. We can direct you to a specific store, assist with reservations or event tickets, find local services, and much more. Please stop by and say hello, and let us know if there’s anything we can do for you.

Visit us:

Speak Up!
How was your visit to our Center? We’d love to hear from you. Share your Westfield experience.

If you are looking for the perfect place for a large dining party to enjoy a special event, Westfield Southcenter can accomodate your needs.

Please view our full Dining Amenities guide for a full list of restaurants and their reservation policies.

Have to get a gift but don’t know their size or favorite color? Need to pick up a present but don’t have time to shop?

Westfield Gift Cards by American Express are the perfect solution. The card may be used virtually anywhere in the U.S. where American Express is accepted, and they’re easily purchased at the Westfield Concierge Center and Westfield Gift Card Kiosk, both located on the first level near Sears..

Need it now? Purchase online. ($3.00 charge applies to each gift card purchased.)

Check gift card balance or transaction history at American Express.

Who’s hiring? Check out job postings for Westfield or one of our retail stores, restaurants or specialty shops.

Complimentary wheelchairs and scooters are available at the Westfield Concierge for our visitors with limited mobility. Please contact Concierge or Westfield Security Office, present a photo ID, and we’ll be happy to help.

The wheelchairs and scooters are subject to availability and are checked out on a first-come basis.

Misplaced an item during your visit? Please contact the Westfield Concierge for assistance at 206.246.7400 during business hours listed below:

• Tuesday - Thursday: Noon - 8pm
• Friday - Saturday: 10am - 9pm
• Sunday: 11am - 7pm

Please use the courtesy phone assistance if the Westfield Concierge is temporarily closed or away.

If you’re short on shopping cash or need to check your account balance, stop at one of our safe, convenient ATMs at the following locations:

Bank of America ATMs

• Located on the First Level, next to Fireworks and Gene Juarez Salon & Spa
• Located on the First Level, located near Baskin Robbins, across from Lids
• Located on the Second Level, next to the Cascade Parking Garage doors near JCPenney

 
BECU ATMs

• Located on the First Level next to the Westfield Concierge between Sears & Lady Foot Locker
• Located on the First Level across from Kay Jewelers
• Located on the Third Level, near AMC Southcenter 16

 
Wells Fargo ATMs

• Located on the Second Level in the Dining Terrace near Panda Express and Chicken Now