Services

1350 Travis Blvd.
Fairfield CA 94533-4695
Telephone: 707.425.6968
Email:solano@westfield.com

Whether you dash in for a quick stop or stay for an entire day of shopping, all our guests are important to us. Westfield Concierge wants you to have the best experience possible, so we’re here to help. We can direct you to a specific store, assist with reservations or event tickets, find local services, and much more.

Please stop by and say hello, and let us know if there’s anything we can do for you. The highly-trained staff is located in Center Court, lower level and can reached at 707.399.0723 or solano@westfield.com.

Hours:
Friday-Saturday: 11:00am - 6:00pm
Sunday: 12:00pm - 6:00pm

Speak Up!
How was your visit to our Center? We’d love to hear from you. Share your Westfield experience.

Need to relax, recharge, or just catch your breath? The Family Lounge is a comfortable area where you and your children can take a break from shopping. This special spot for families features toys, kid-friendly TV programs, and private nursing areas and baby changing-stations.

Located on Level 2 adjacent to the Sweet Factory.

Head to Westfield Family PlaySpace and let your little ones have fun while you keep a close eye on the action. Kids can climb and explore the bright, colorful play area filled with animal characters, large puzzles, and plenty of space to stretch those active little legs.

Located on Level 1 ouside of JCPenney.

(Children in Westfield PlaySpace must to be supervised by an adult at all times.)

Have to get a gift but don’t know their size or favorite color? Need to pick up a present but don’t have time to shop?

Westfield Gift Cards by American Express are the perfect solution. The card may be used virtually anywhere in the U.S. where American Express is accepted, and they’re easily purchased at the Westfield Concierge Center..

Need it now? Purchase online.

Check gift card balance or transaction history at American Express.

Throughout the year, Westfield works to raise awareness and funds for several national charitable organizations including St. Jude's Children's Hospitals, Make-a-Wish Foundation, the National MS Society and American Red Cross.

Dedicated to the well-being of the Solano County community, Westfield Solano supports a variety of local charitable organizations as well, including the Community Services Foundation, which sponsors Fun On The Run.
 
View our donation policy here.

Visiting us with kids in tow? Try a Smarte Carte stroller! Little ones will love riding in these colorful vehicles, and you’ll love keeping them close while you shop.

Smarte Carte strollers feature:

•    Plenty of space for personal items and purchases
•    Two convenient cup holders and a snack tray
•    A moving steering wheel to keep little hands occupied
•    Lap safety belt

Svailable at the following locations:

•    McDonald's Entrance, Upper Level
•    Tilt Entrance, Upper Level
•    Edwards Cinema Entrance, Upper Level
•    Red Robin Entrance, Lower Level

Complimentary wheelchairs and scooters are available in the Security and Management Offices for our visitors with limited mobility. Please contact Concierge or Westfield Security Office, present a photo ID, and we’ll be happy to help.

For more information, please contact 941.922.9609.

Who’s hiring? Check out job postings for Westfield or one of our retail stores, restaurants or specialty shops.

Misplaced an item during your visit? Please contact the Westfield Security Team at 707.425.1164 for immediate assistance.