Services

Westfield Customer Service Ambassadors give a new distinction to service with warm, knowledgeable assistance to assure an effortless and enjoyable experience at Westfield San Francisco Centre.

From dinner reservations to transportation assistance, gift suggestions to itinerary planning, our highly-trained Customer Service Ambassador staff is committed to perfecting your experience.

Westfield Gift Cards by American Express can be used virtually everywhere in the U.S. where American Express Cards are accepted. Available at the Westfield Customer Service Ambassadors.

For instant gift-giving, purchase a card online.

Check gift card balance or transaction history at American Express.

Westfield San Francisco Centre strives to deliver exceptional customer service and amenities to our shoppers. Valet drop off is located on Fifth Street.

Valet Text & Go
Upon arrival at Valet, shoppers receive a Text & Go card. When ready to depart the centre, simply text the valet your ticket number and you will receive a confirmation text with an approximate time to pick up your vehicle. Proceed to valet, present your ticket and your car will be waiting. Standard text rates apply.

Surf while you shop at Westfield with our free WiFi service. Wherever you are at Westfield San Francisco Centre, you have the freedom to connect to the internet via WiFi for free.

To take advantage of our super-fast service, simply access the internet from your laptop or phone as normal and follow the on-screen prompts.

All services subject to availability. Terms and conditions apply.

Please find ATMs at the following Westfield San Francisco Centre locations:

Level 1 Street
Near escalator by Tourneau

Level C Concourse
Near Out the Door by Charles Phan
Near Café Bellini and Mrs. Fields
Next to Beard Papa Sweets Café

Level 1
Near Abercrombie & Fitch

Level 2
Near escalator by Adidas

Dome Level
Near Bose

Papyrus 415.543.4246
Located on Level 3

Bloomingdale's 415.856.5300
Located on Mission Street

Visit the Family Lounge for a comfortable place to relax and recharge. It features baby changing-stations and a rest area with safe toys for children to enjoy.

Located on the Concourse Level near the Food Emporium.

Several restaurants at Westfield San Francisco Centre cater to children with special menus and activities designed to keep the young ones happy. View all dining.

• Auntie Anne's Pretzels
• Beard Papa
• Bistro Burger
• Buckhorn Grill
• Nordstrom Cafe Bistro
• Haagen Dazs
• Jamba Juice
• LarkCreekSteak
• Mrs. Fields
• Panda Express
• Pasta Moto

When items have been misplaced at Westfield San Francisco Centre, please contact Westfield Customer Service Ambassadors at 415.495.5656 for immediate assistance, located on Level 1 across from Abercrombie & Fitch.

For a special evening out or last-minute reservation let Westfield Customer Service Ambassadors take care of the details at 415.495.5656.

Please call 415.495.5656 where Westfield Customer Service Ambassadors will connect you with a person who speaks your preferred language.

With knowledge of over 170 stores and hundreds of brands, Westfield Customer Service Ambassadors are the ultimate resource to help find the unique gifts people love. Simply call 415.495.5656 or email sanfrancisco@westfield.com.

Westfield Customer Service Ambassadors can direct you to the nearest hotels and recommend accommodations that suit particular tastes.

Perfect for groups, let the talented Westfield Customer Service Ambassadors assist you in planning a trip to the centre. A variety of fun activities and amazing amenities are available to make your visit truly memorable.

Whether you are visiting by car, train, bus or taxi, Westfield Customer Service Ambassadors are available to assist you with transportation needs. Facilitation of car or limo service from your hotel, home or office is also available. Please call 415.495.5656 or email sanfrancisco@westfield.com.

Currency Exchange International specialize in foreign currency exchange. They buy and sell 80+ currencies, exchange US and foreign Traveler's Checks, and hold currency in stock daily. Currency Exchange International offers exchange rates that are better than local banks and much better than the airport exchange rates. No foreign coins exchanged.

Located on Level 1 near Nordstrom or call 415.974.6600.