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Information Services
5001 Monroe Street
Toledo OH 43623
Telephone: (419) 473 3317
Email: franklinpark@westfield.com
Customer service is extremely important to us and we want to make your visit as enjoyable and comfortable as possible. Use the links to the left side to find out more about all the services we offer or call us on (419) 473-3317 to ask us anything.
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Concierge Desk
You'll find our Concierge Desk located between the Food Court and Dick's Sporting Goods or you can contact them on (419) 473-3317. They're available to assist with directions, retailer information, lost property, transport information and more.
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COMPLIMENTARY FOR KIDS
Shopping with children is a breeze with our Kiddie Kruzzer strollers. Let your child cruise around our town in style with our complimentary Kiddie Kruzzers. They are available at the Concierge Center during hours of operation on a first come first serve basis.
PLAYTOWN - We have a great play area for kids aged 2 - 5 years, with slides, tunnels and climbing equipment, as well as interactive play areas. Located in the JCPenney wing.
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Wheelchairs and Electric Scooters
Westfield offers FREE wheelchair loans as well as the use of electric scooters for our handicapped shoppers on a first come first serve basis.
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Gift Ideas
Buy the perfect gift - a Westfield Gift Card!
We understand that sometimes, shopping for gifts can be a challenge. Our Concierge Center Staff will be happy to assist you with suggestions, or assist you in the purchase of a Westfield Gift Card or an American Express Gift Card.
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