Services

Whether you dash in for a quick stop or stay for an entire day of shopping, all our guests are important to us. Westfield Concierge wants you to have the best experience possible, so we’re here to help.

We can direct you to a specific store, assist with reservations or event tickets, find local services, and much more. Please stop by and say hello, and let us know if there’s anything we can do for you.

Services include Westfield Gift card sales, restaurant reservations, local directions and more.

Concierge Hours:
Monday - Thursday:  11am-8pm
Friday: 11:00am-8:00pm
Saturday: 10:00am-8:00pm
Sunday: 11:00pm-6:00pm

The Westfield Concierge is located on Level 1 in Macy's Court.

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Not sure where a store is located? Want to know the price of an item? Need assistance with an elevator? Introducing Answers on the Spot, new service provided by Westfield Culver City.

Text the number (310) 341-0698 with your mall questions and get an instant response from Westfield Culver City.

Have to get a gift but don’t know their size or favorite color? Need to pick up a present but don’t have time to shop?

Westfield Gift Cards by American Express are the perfect solution. The card may be used virtually anywhere in the U.S. where American Express is accepted, and they’re easily purchased at the Westfield Concierge Center.

Need it now? Purchase online. ($3.00 charge applies to each gift card purchased.)

Check gift card balance or transaction history at American Express.

Visiting us with kids in tow? Try a Smarte Carte stroller! Little ones will love riding in these colorful vehicles, and you’ll love keeping them close while you shop.

Smarte Carte strollers feature:

• Plenty of space for personal items and purchases
• Two convenient cup holders and a snack tray
• A moving steering wheel to keep little hands occupied
• Lap safety belt

Self-serve strollers are available on Level 1 near Center Court.

Bienvenidos al sitio web de Westfield Culver City, ubicado en 6000 Sepulveda Boulevard en Culver City, CA. Nuestro centro de compras es facilmente alcansado por el camino de las 405 y 90 freeways.

Complimentary wheelchairs and scooters are available for our visitors with limited mobility. Please contact Westfield Security Office, present a photo ID, and we’ll be happy to help.

For more information, please call 310.390.8908.

Westfield culver City has special services to make shopping with your family a breeze. Stop by our Family Lounge and Family Dining while shopping, and don't forget to take advantage of Family Parking.

Misplaced an item during your visit? Please contact the Westfield Security Team at 310.390.8908 for immediate assistance.