Customer Service Ambassadors

New! Now you can text us 10 minutes before you are finished shopping or dining and your car will be waiting for you at valet.

See the valet attendants at Santa Monica Valet and Gelson's Valet for details.

Professional valet service is available at two locations at Westfield Century City:

•     Enter off Santa Monica Blvd. on the north side of the center
•     Enter off Constellation Ave. on the south side of the center

Parking Rates
0 to 1 hour: $12.00
1 to 2 hours: $14.00
Every 30 minutes thereafter up to 5 hours: $2.00
6+ hours: $24.00
Gelson's Market will validate

Restaurant Validated Parking Rates
0 to 3 hours: $12.00
Each additional hour: $2.00
Daily maximum: $24.00

The following restaurants validate:

• Pink Taco
• Gulfstream
• RockSugar
• Toscanova
• Seasons 52
• The Counter

Disabled Valet Parking
Daily maximum: $10.00

Complimentary valet parking is available for all oversized (measuring above 6' 7") vehicles for disabled patrons at the north entrance off Santa Monica Blvd.

All of the above rates include a 10% City of Los Angeles parking tax. For more information, please call the parking office at: 310.553.6123.

We love our pets and know they are an integral part of your family. We want to make sure they are taken care of while you shop so we’ve expanded our customer amenities to include pet amenities!

• Doggie treat dispenser and bowls with filtered water at the Customer Service Ambassadors Booth
• One-Stop Pet Station across from Kate Spade featuring 3 level water fountains, treats and waste bags

And it was only natural that we built a dog park in the Plaza where our furry friends can play safely and enjoy:

• One-stop pet station
• Mutt mitt dispenser
• Doggie obstacle course
• Benches for owners
• Plush doggie toys

If you’re short on shopping cash or need to check your account balance, stop at one of our safe, convenient ATMs at the following locations:

• Inside the Dining Terrace
• Near the Customer Service Ambassadors Desk located adjacent to Bloomingdale's on the East side of the center
• Adjacent to Yogurtland on Level 1

Gifts beautifully wrapped at the following locations. Fees may apply.

Bloomingdale's 310.772.2100
Located on Level 2

Papyrus 310.286.7900
Located Level 1 south of Bloomingdale's, near Macy's

For a special evening out or last-minute reservation let Westfield Customer Service Ambassadors take care of the details at 310.277.3898.

Need to relax, recharge, or just catch your breath? The exclusive Westfield Family Lounge includes: private nursing areas, baby changing-stations, bottle warmers, child-friendly bathrooms and a comfortable rest area with safe toys and televisions airing children's programming.

The Westfield Family Lounge is located adjacent to the Dining Terrace.

With knowledge of over 100 stores and hundreds of brands, Westfield Customer Service Ambassadors are the ultimate resource to help find the unique gifts people love. Simply call 310.277.3898 or centurycity@westfield.com.

Perfect for groups, let the talented Westfield Customer Service Ambassadors assist you in planning a trip to the center. A variety of fun activities and amazing amenities are available to make your visit to Century City truly memorable.

Many restaurants at Westfield Century City cater to children with special menus. The Dining Terrace provides a great venue for family dining with a host of fresh eateries.

Misplaced an item during your visit? Please contact Westfield Customer Service Ambassadors at 310.551.0212 for immediate assistance.

For mobility-impaired guests, Westfield Century City offers complimentary wheelchairs for up to three hours. The wheelchairs are subject to availability. To utilize the service, a photo ID is required.

For your convenience, handicapped parking is located near the main Center entrances. For more information, please contact Westfield Customer Service Ambassadors at 310.277.3898.

Visiting us with kids in tow? Try a Smarte Carte stroller! Little ones will love riding in these colorful vehicles, and you’ll love keeping them close while you shop.

Smarte Carte strollers feature:

• Plenty of space for personal items and purchases
• Two convenient cup holders and a snack tray
• A moving steering wheel to keep little hands occupied
• Lap safety belt

Self-serve strollers are available at the following locations:

• Single strollers available next to Macy's near the Red parking entrance
• Double strollers available near Valet parking in front of Gelson's

Smarte Carte self-serve stroller vending units accept credit cards or cash.

Offering an enviable collection of exclusive savings, the Westfield Century City Special Offers Card is a great gift for groups of ten or more visiting the center. The card is also available to out-of-town guests who present their driver's license, passport, hotel room key or convention badge to Westfield Customer Service Ambassadors.

To learn more, please visit the Tourism section or contact Westfield Customer Service Ambassadors at 310.277.3898.

The city where America's favorite movies and TV shows are made, also provides the lovely landscape where many film and TV stars live. Sprawling and dynamic, Los Angeles offers beautiful beaches and mountains surrounding an amazing array of destinations.

From the exciting culture of downtown to the fun oceanfront boardwalk, LA welcomes visitors with a relaxed attitude and the joy of living well. Let the expert Westfield Customer Service Ambassadors assist you in planning a trip. Please call 310.277.3898 or email centurycity@westfield.com.